115

Troubleshooting—Continued

•If the message “Resolution Error” appears on the AV receiver’s display, this indicates that your TV does not support the current video resolution and you need to select another resolution on your DVD player.

The onscreen menus don’t appear

•On your TV, make sure that the video input to which the AV receiver is connected is selected.

The picture is distorted

•On non-North American models, specify the TV sys- tem used in your area in the “TV Format Setup” on page 60.

Tuner

Reception is noisy, stereo FM reception suffers from hiss, or the FM STEREO indicator doesn’t light up

•Relocate your antenna.

•Move the AV receiver away from your TV or com- puter.

•Listen to the station in mono (page 63).

•When listening to an AM station, operating the remote controller may cause noise.

•Passing cars and airplanes can cause interference.

•Concrete walls weaken radio signals.

•If nothing improves the reception, install an outdoor antenna.

Remote Controller

The remote controller doesn’t work

•Make sure that the batteries are installed with the cor- rect polarity (page 14).

•Make sure that the remote controller is not too far away from the AV receiver and there’s no obstruction between the remote controller and the AV receiver’s remote control sensor (page 14).

•Make sure you’ve selected the correct remote control- ler mode (page 15).

•Make sure you’ve entered the correct remote control code (page 108).

Can’t control other components

•Make sure you’ve selected the correct remote control- ler mode (page 15).

•If you’ve connected an -capableOnkyo MD recorder, CD recorder, or RI Dock to the TAPE IN/OUT jacks, or an RI Dock to the GAME/TV IN jacks, for the remote controller to work properly, you must set the Input Display to MD, CDR, or DOCK, respectively (see page 51).

•The entered remote control code may not be correct. If more than one code is listed, try each one.

•If none of the codes work, use the Learning function to learn the commands of the other component’s remote controller (page 111).

•With some AV components, certain buttons may not work as expected, and some may not work at all.

•To control an Onkyo component that’s connected via

, point the remote controller at the AV receiver. Be sure to enter the appropriate remote control code ﬁrst (page 109).

•To control an Onkyo component that’s not connected

via , or another manufacturer’s component, point the remote controller at that component. Be sure to enter the appropriate remote control code ﬁrst (page 108).

Can’t learn commands from another remote controller

•When learning commands, make sure that the trans- mitting ends of both remote controllers are pointing at each other.

•Are you trying to learn from a remote controller that cannot be used for learning? Some commands cannot be learned, especially those that contain several instructions.

Recording

Can’t record

•On your recorder, make sure the correct input is selected.

•To prevent signal loops and damage to the AV receiver, input signals are not fed through to outputs with the same name (e.g., TAPE IN to TAPE OUT or VCR/DVR IN to VCR/DVR OUT).

•When the Pure Audio listening mode is selected, video recording is not possible because no video signals are output. Select another listening mode.

Others

The sound changes when I connect my head- phones

•When a pair of headphones is connected, the listening mode is set to Stereo, unless it’s already set to Stereo, Mono, Direct, or Pure Audio, in which case it stays the same.

How do I change the language of a multiplex source

•On the Audio Adjust menu, change the Multiplex set- ting to Main or Sub (page 84).

The functions don’t work

•To use , you must make an connection and an analog audio connection (RCA) between the compo- nent and AV receiver, even if they are connected digi- tally (page 43).