Troubleshooting guide
If a problem occurs while you are using the remote controller, first try to operate the front panel controls on the main unit to make sure that it is not due to a malfunction (or worn out batteries) in the remote controller.
Trouble |
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No power. | • Power cord is disconnected. | • Connect power cord. | 11 | ||
| • | There is external noise in the computer circuits of | • | Turn the power button off and then on again or | 11 |
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| this unit. |
| remove the AC plug from the outlet and then plug |
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| • AC fuse blown. | • | it again. |
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| Contact your Onkyo Service Center. |
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Power on but no sound. | • TAPE MONITOR indicator is lit. | • Press the TAPE (MONITOR) button. | 16 | ||
| • | MUTING indicator is lit. | • | Press the MUTING button on the remote control- | 19 |
| • Bad connections. | • | ler to turn it off. |
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| Check connections, speaker leads, etc. | 10 | |||
| • | Amplifier protection circuitry has been activated. | • | Contact your Onkyo Service Center. |
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No sound from the center | • Speaker cable is not corrected. | • Check the connection between the amplifier and | 10 | ||
speaker, or very minimal sound. | • SURROUND MODE button is set to STEREO. | • | the speaker. |
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| Set the SURROUND MODE button to DOLBY | 21 | |||
| • | CENTER level is set to minimum. | • | PRO LOGIC, HALL, LIVE or ARENA. |
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| • CENTER SPEAKER is set to NO. | Set the CENTER level to the appropriate volume. | 15 | ||
| • | Set CENTER SPEAKER to YES. |
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Hum, | • Poor or no input ground. | • Check outer conductor of input plugs. | 6 | ||
| • | Poor or no phono motor ground. | • | Check for proper ground connection. | 6 |
| • | The placement of the audio connection cables on | • | Adjust the placement of the cable to reduce hum. |
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| the rear panel is incorrect. |
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Howling when the volume is | • Turntable and speakers are too close together. | • Move them farther apart. |
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turned up. |
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Rough or scratchy sound. High | • Stylus of turntable | • Replace. |
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range is not clear. | • | Turntable stylus tip is dirty. | • | Clean. |
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| • | Treble control too high. | • | Turn treble control down. |
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AM stations cannot be received. | • AM loop antenna is not attached. | • Connect the included AM loop antenna to the AM | 13 | ||
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Buzzing noise on AM (particu- | • Noise from electrical apparatus such as fluores- | • Move the AM loop antenna to different position. | 13 | ||
larly conspicuous at night or with |
| cent lamp. | • | Set up an outdoor AM antenna. |
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weak stations). |
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• Noise from TV set. | • Place the AM loop antenna as far as possible | 13 | |||
noise on AM. |
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| • | from the TV. |
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| Move unit away from TV set. |
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Crackling noise on AM, FM. | • Noise caused by turning fluorescent lamp on and | • Move antenna as far as possible from the fluores- |
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| • | off. | • | cent lamp. |
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| Noise from automobile ignition. | Install an FM outdoor antenna as far as possible | 13 | ||
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| • | from the road. |
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| Change the position or direction of the outdoor |
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| antenna. |
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TUNED and STEREO indica- | • | Station is too strong. | • | Change to | 12 |
tors light but sound is distorted | • | Multiple reflection of the radio waves because of | • | Use antenna which has better directivity and | 13 |
and stereo separation is bad. |
| tall buildings or mountains. |
| select a point where the distortion is least. |
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TUNED and STEREO indica- | • | Station is too weak. | • | Install an outdoor FM antenna. | 13 |
tors flicker and hiss is heard on | • | Stereo FM broadcasts cover only about half the | • | Change the position or direction of the outdoor |
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FM. |
| distance of an ordinary broadcast. |
| antenna. |
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No station is recalled when a | • The power cord has been unplugged or the | • The memory contents are lost. Store all stations | 25 | ||
SCAN button is pressed. |
| POWER switch has been turned off for a long |
| again. |
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| time. |
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Front panel controls function but | • | No batteries in remote controller. | • Insert batteries. | 5 | |
remote controller does not. | • | Batteries have worn out. | • | Replace batteries. | 5 |
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The sound of the playback | • The input selector is not set properly. | • Set it to the playback source. | 16 | ||
source is not heard. |
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Your voice is not heard when you | • Microphone plug is not firmly inserted into the | • Insert the plug firmly. | 22 | ||
speak or sing into the micro- |
| MIC jack. | • | Turn on the microphone. | 22 |
phone. | • | Microphone is turned off. | • | Press the KARAOKE button to turn on the | 22 |
| • | The karaoke function is turned off. |
| KARAOKE indicator. |
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Karaoke is not turned on. | • DOLBY PRO LOGIC is selected. | • Select another Surround mode. |
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| • | • | Select another INPUT. |
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You cannot select DOLBY PRO | • KARAOKE is turned on. | • Turn KARAOKE off. | 22 | ||
LOGIC. |
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Also refer to the respective instruction manuals of the video disc player, video cassette recorder, TV monitor, etc., that compose your enter- tainment system.
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