P ROBL EMS AND SOLUTIONS
PROBLEM | SOLUTION |
Unit will not turn on | • Make sure the power cord is connected to both the unit and the electrical |
| outlet. |
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Unit will not heat up and pressurize | • Safety Pressure Valve has not been placed correctly in its place (the rib on |
| the valve has to be aligned with the rib on its base on top of the lid). |
| • The internal areas of the Safety Pressure Valve or the Steam Valve have |
| particles. These two valves should be cleaned to have all residue removed |
| after each use. |
| • Lid has not been closed correctly. |
| • Unit has not been programmed properly. |
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Red Start/Stop LED is blinking | • This is not a problem, this means unit is heating and pressurizing |
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LED Screen is blinking and showing the | • This is not a problem, this means the heating and pressurizing time was |
cook time | longer than the given 14 minutes. When foods are larger or colder then |
| usual, the heat up time will take longer. |
Unit is plugged in but has no lights on | • When the unit is first plugged in, all the lights are on and blinking. If no |
| action is taken after 1 minute, unit goes to sleep. Pressing any of the |
| buttons will turn the unit back on. |
Unit takes too long to heat up | • When foods are larger or colder then usual, the heat up time will take longer. |
| • Check and make sure Delay Timer function was not activated. |
The food cooked too much or got burned | • Everyone’s tastes are different. Use the cooking level button to reduce the |
| cooking time to suit your cooking preference. |
| • If the unit is used back to back, the unit will not cool down and cooking time |
| or heat up may be faster. |
The food did not cook well enough | • Everyone’s tastes are different. Use the cooking level button to increase the |
| cooking time. |
Steam is leaking out | • A small amount of steam is allowed to come out of the Safety Pressure Valve |
| or the Lid Handle Pressure Valve when they are just about to close shut. |
| • If steam is coming out from the perimeter of the Lid, the Lid has not been |
| closed properly. |
| • If constant steam is coming out of the Safety Pressure Valve (longer than |
| 1 min), The Safety Pressure Valve is not closed properly. |
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Unit takes too long to cook | • The unit takes an average of 14 minutes to heat up. These 14 minutes will |
| be added to the chosen cook time. In addition, if any start delay is chosen, |
| this time will also be added to the cooking time. The final cooking time is |
| delay time + 14 min heat up time + chosen pressure cook time. |
The Lid does not come off | • There is safety feature to keep Lid from being removed while the unit is |
| under pressure. Please make sure to |
| Safety Pressure Valve to be able to remove the Lid. |
Unit is beeping | • The unit will beep when cooking is finished and it will automatically go into |
| the keep warm mode. The green keep warm mode indicator light shall be on |
| in this case. |
| • The unit will beep while user is pressing the buttons on the control panel. |
| • The unit will beep if there is a malfunction of some kind, this means the unit |
| did not pressurize or heat. |
Unit overflowed | • This means too much food was placed inside of the unit. Please check the |
| instructions on this manual for maximum amounts of food that can be placed |
| inside the unit. |
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