Ovation Software Label Printer manual Label advances 12 inches before a fault indication

Troubleshooting

Printer fails to turn on

∙A fuse may be blown, call for service.

∙Faulty AC cord.

∙A bad power switch may exist on the printer, call for service.

∙A faulty AC wall outlet.

Label advances 1-2 inches before a fault indication

∙The ribbon is installed incorrectly. Make sure that the dull side (side with ink) is facing the paper.

∙A bad ribbon/paper combination is resulting in an insufficient amount of friction between paper and ribbon. Ensure that the correct type of ribbon is being used.

Label advances 12 inches before a fault indication

∙The media sensor or media sensor circuitry may be defective, call for service.

The labels start to print on an angle and the top-of-form is not able to be sensed, (improper tracking of media) ¾ commonly seen when switching between various widths of stock.

∙The media is not loaded properly, see Section 1.6. When loading media be certain that the media hub and media guide are against the media.

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