Call Handling

CALL HANDLING	9
Hold	9
Transfer	9
Conference	10
Conference Split	10
Add Held	10
Swap	10
Call Forward	11
Call Forward - Remote	12
Call Forward - End Chaining	13
Call Forward - Forced	13
Call Forward - Override	13
Messaging - Advisory	13
Messaging - Callback	14
USING OTHER FEATURES	16
Account Codes	16
Callback	17
Attendant Call Hold - Remote Retrieve	17
Call Park	18
Call Pickup	19
Campon	19
Do Not Disturb	20
Override (Intrude)	20
Paging	20
Direct Paging	21
Reminder	22
Headset Operation	22
Headset Operation (with Feature Control Switch)	23
Music	23
Calculator	24
Group Paging / Meet Me Answer	25
Trunk Flash	26
Record a Call	27
Hot Desking	28
Tag Call	29

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Contents

User Guide 3300 ICP Contents Call Handling Using the Applications About the 5240 IP Appliance IP Appliance Features Feature Function Tips for Your Comfort and Safety Adjusting the viewing angleFor Users on Resilient 3300 ICP Systems Dont cradle the handset Handset, Headset and Speakerphone Volume To adjust the volume of the active receiverCustomizing Your 5240 Appliance Ringer Control Quick Key Programming To program a quick key Making and Answering Calls Redial Saved Number Speed Call Personal Handsfree Operation Auto-Answer Hold Call HandlingTransfer Conference Conference SplitAdd Held Swap To program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote To cancel Call ForwardTo forward calls from a remote extension to your extension Call Forward End Chaining Call Forward ForcedCall Forward Override Messaging Advisory Messaging Callback To respond to a message waiting condition on your telephoneTo read messages before responding To check for messages from a remote extension To set a password up to 7 digits, not including To change or clear your password Using Other Features Account CodesTo use Forced Account Codes To enter an Account Code during a call To view and/or cancel outstanding Callbacks CallbackAttendant Call Hold Remote Retrieve To answer a Callback To park an active call Call ParkTo retrieve a parked call To retrieve a call when you hear Campon tone Call PickupCampon To Campon to a busy station Override Intrude Do Not DisturbPaging To answer a page while using the handset To enable or disable Handsfree AnswerbackDirect Paging To page another extension user Reminder Headset Operation Headset Operation with Feature Control Switch To turn Music on and off when the phone is idleMusic To answer a call Calculator To use the Calculator Group Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTo make a Group Trunk Flash To flash a trunk while talking on an outside call Record a Call Hot Desking To log into a Hot Desking phone the phone must be idleTo log out of Hot Desking phone the phone must be idle To remotely log out a Hot Desking phone Tag Call To tag a malicious call Using the Applications Personal Directory To access the Corporate Directory Press Online Services Press Corporate DirectoryCorporate Directory To answer calls while in the Corporate Directory To access Call Logs Call LogsTo delete a log entry To exit Call Logs Speed Dials Bookmarks To access Online Services Online ServicesTo exit Online Services To launch Dbab Mitel Networks IrDA ModuleTo launch TFI Speech Recognition Using Visual Voice MailPress Speech Recognition Setting up your mailbox To set up your mailboxTo access your mailbox or other mailboxes on the system To access your mailbox while on a call About the Voice Mail main screen Marker Type of Message Bold text Sorting Messages Playing messages To play messagesWhile listening to a Message you can press After listening to a message you can press Making and Replying to Messages To reply to a messageTo make a new message Recording Options Add Mailbox to Recipients List command key Delivery OptionsAddressing Options To address Do this Messages by Recording Memos Creating Distribution ListsTo record a memo to yourself To create a distribution list Changing your Greetings, Name and Passcode To change your greetings, name or passcode

Palm 5240 manual Call Handling

Models: 5240

USING OTHER FEATURES