Troubleshooting
Should any problem persist, contact your dealer.
Problem |
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| Cause | Remedy |
Phone will not switch |
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| Check that the battery is fully charged |
on. |
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| and correctly connected to the phone. |
Extremely short | The network you are using |
| ||
battery life for a new | and the condition of the |
| ||
battery. | battery can affect battery |
| ||
| life. |
| ||
Short battery life for an | The battery has worn out. | Replace with a new fully charged | ||
old battery. |
|
|
| battery. |
The charging indicator | The battery is not attached | Leave the phone charging the battery | ||
does not light, the | to the phone, or when the | for a few minutes before the indicator | ||
battery level indicator | battery has been deeply | lights and your attempt to switch the | ||
does not appear and | discharged, the phone will | phone on. | ||
the phone cannot be | take a short time until the |
| ||
switched on when | indicator lights. |
| ||
charging. |
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Battery fails to charge. | The battery is not attached | Ensure the battery is fitted to the | ||
| to the phone. | phone prior to commencing charging. | ||
| Battery was connected to |
| ||
| the phone after the Fast |
| ||
| Travel Charger was |
| ||
| switched on. |
| ||
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| indicates abnormal | Replace with a new battery. |
| charging. |
| ||
| Battery is defective or of |
| ||
| the wrong type. |
| ||
Calls cannot be made. | The phone is locked. | Unlock the phone. | ||
| Outgoing calls are barred. | Disable outgoing call barring or barred | ||
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| dialling. |
| The phone is not | Move to a coverage area and operate | ||
| registered to a network. | your phone after it has registered with | ||
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| a network. |
Calls cannot be made |
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| Check whether your SIM supports |
from Fixed Dial Store. |
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| Fixed dial. |
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| Check if Fixed dial is switched on. |
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| Check whether the phone number is |
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| stored in Fixed Dial. |
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72Troubleshooting
