Reference

Before calling for service

Power supply

Cannot turn on the power.

••Make sure the battery and AC adaptor are connected properly.

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Check the connections again.

 

 

 

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Power goes off as soon as

••The battery may have run out.

 

 

 

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it is switched on.

If the remaining battery charge display is blinking or [

 

 

]

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appears, the battery has run out.

 

 

 

 

 

Either recharge the battery or replace the discharged battery with a

 

 

fully charged one.

 

 

 

 

 

 

 

 

 

 

Battery

Battery runs out quickly.

••Make sure the battery is fully charged.

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Keep charging until the <CHARGE> lamp on the AC adaptor goes

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out.

 

 

- For AG-AC160AEJ, charge the battery using the battery charger.

 

 

••The camera may be used in a low-temperature environment.

 

 

The battery is affected by the ambient temperature. In low-

 

 

temperature locations, its operating time will shorten.

 

 

••The battery may have reached the end of its service life.

 

 

Every battery has a certain service life. The service life varies

 

 

depending on how it is used, and if the operating time has reduced

 

 

significantly even after the battery was sufficiently charged, the

 

 

battery may have reached the end of its service life.

 

 

 

 

The battery cannot be

••A DC cord may be connected to the AC adaptor.

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charged.

The battery cannot be charged with the DC cord connected.

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The remaining charge is not

••The remaining battery charge display is merely a guideline. To

—

displayed correctly.

ensure that remaining battery capacity is displayed correctly, use

 

 

the battery completely from a fully-charged state, and charge the

 

 

battery again. (Remaining battery capacity may still not be displayed

 

 

correctly if the battery has been used for long periods in high or low

 

 

temperatures, or if the battery has been recharged a large number

 

 

of times.)

 

Shooting

Cannot start shooting.

••Make sure that the POWER/MODE switch is <ON>.

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Cannot focus automatically.

••Make sure the camera is in manual focus mode. You can focus

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automatically when the auto focus mode is selected.

 

 

••Depending on the lens, the auto focus function may not be available.

 

 

••You may be shooting a scene where it is difficult to bring the subject

 

 

into focus in the auto focus mode.

 

 

If this is the case, focus in the manual focus mode.

 

 

It may be hard to bring the subject into focus when

 

 

- Shooting both close and distant objects

 

 

- Shooting through a dirty window

 

 

- Shooting in a dark location

 

 

- There are sparkling or shiny objects around the subject

 

 

- Shooting a fast-moving subject

 

 

- Shooting a subject with minimal contrast

 

Reference Menu

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