Troubleshooting

Troubleshooting guide

The images do not appear on the TV.

The picture is distorted during play, or video will not play correctly.

Check the connections. (> 14)

Check the settings of the connected TV, etc.

An incorrect resolution is selected in “HDMI Video Format”. Reset the setting as follows:

1While the unit is on, press and hold [OK], the yellow button and the blue button at the same time for more than 5 seconds.

“00 RET” is displayed on the unit’s display.

2Repeatedly press [1] (right) until “04 PRG” is displayed on the unit’s display.

3Press and hold [OK] for at least 3 seconds. Set the item again. (> 68, 76)

When Dolby Digital Plus, Dolby TrueHD, and DTS-HD audio are not output properly, select “Yes” in “Default Settings” and make proper settings. (> 68, 82)

The unit’s TV System is different from that of the disc. While stopped, keep pressing [∫] (STOP) and [< OPEN/CLOSE] on the main unit for 5 or more seconds. The system switches from PAL to NTSC or vice versa.

Picture may not be seen when more than

4devices are connected with HDMI cables. Reduce the number of connected devices.

The picture may be distorted or a black screen may appear between scenes recorded with different aspect ratios.

Set “Deep Colour Output” (> 68, 77) or “Contents Type Flag” (> 68, 77) to “Off”.

3D video is not output correctly.

3D video may be output correctly by changing the following settings:

-“3D Type” of “3D Settings” (> 68, 76)

-“Signal Format” (> 42, 3D settings during playback)

Check the settings of the connected TV.

When a non-3D compatible amplifier/receiver is connected between this unit and a TV, 3D video is not output. (> 16)

When the amplifier/receiver which is connected between this unit and a TV is off, 3D video is not output. (> 15)

3D discs may not be played back correctly due to the settings of the TV.

When “HDMI Audio Output” is set to “Off”, 3D video may not be output correctly. (> 77)

The same video is displayed in each left and right half of the screen.

This is a 3D programme of the Side-by-Side type.

Change the setting as follows if connecting with a 3D compatible TV:

1 Press [OPTION].

2 Select “3D Settings”, then press [OK].

3 Select “Side by side” in “Signal Format”, then press [OK].

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Panasonic DMR-PWT530, DMR-PWT635 operating instructions Troubleshooting guide, 3D video is not output correctly