Troubleshooting
VQT4L30 89
No sound.
Distorted sound.
• Check the connections. (>14)
• Check the settings of the connected TV, etc.
• Select the audio with “Multi Audio”. (>26, 41)
• To output audio from a device connected with an
HDMI cable, set “HDMI Audio Output” to “On”.
(>68, 77)
Cannot change audio channel.
• You cannot change the audio channel if “Digital
Audio Output” is set to “Bitstream” (>75)
Cannot record.
Cannot copy.
• Some broadcasts are copyright protected.
• You cannot record/copy to the disc.
The timer recording programmed via VIERA
Connect does not work properly.
• Timer recording programmed via VIERA
Connect will be recorded with the same
conditions as those of manual timer recording,
and some functions such as “Guide Link” (>31)
does not work.
A part or whole of a recorded title has been
lost.
• If there is a power failure or the AC mains lead is
disconnected from the household mains socket
while recording or editing, the title may be lost or
the HDD may become unusable. We cannot
offer any guarantee regarding lost programmes.
SoundRecording, timer recording and copying
Timer recording does not work properly.
• Failed timer recordings are displayed in grey
with on the Timer Recording screen. (>34)
When you programme a timer recording, check
the screen icons. If “!” is displayed, this timer
programme may not be recorded because:
- there is not enough space left.
- the number of possible titles has reached its
maximum.
- programmes are deactivated, etc.
• Because the actual broadcast time may be
different from the time displayed on the TV
Guide, we recommend you set the start time
earlier and the end time later by some minutes,
up to a maximum of 10 minutes.
Auto Renewal Recording does not work
properly.
• The programme will not be overwritten in the
following cases:
- the programme is protected
- any programme is being played back or copied
- a screen such as DIRECT NAVIGATOR is
displayed
Instead, the programme will be saved as a
separate programme and that will be
overwritten.
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