Panasonic Troubleshooting DVD and HDD Recorder Problems

Troubleshooting

Troubleshooting Troubleshooting guide

Before requesting service, make the following checks. If the problem still persists, consult your dealer for instructions.

Updating to the latest software (firmware) may solve the problem. (> 84)

The followings do not indicate a problem with this unit:

•Regular disc rotating sounds or HDD rotating sounds.

•Poor reception due to atmospheric conditions.

•Image disturbance during search.

•Image disturbance when replacing 3D discs.

•Interruptions in reception due to periodic broadcasting breaks.

•When you switch the unit on or to standby mode, there may be an unexpected sound.

General operation

The unit does not work.

•Check the connections. (> 14)

•One of the unit’s safety devices may have been activated.

Reset the unit as follows:

1Press [Í/I] on the main unit to switch the unit to standby.

•If the unit does not switch to standby, press [Í/I] on the main unit for about 3 seconds. The unit is forcibly switched to standby.

Alternatively, disconnect the AC mains lead, wait one minute, then reconnect it.

2Press [Í/I] on the main unit to switch it on. If the unit still cannot be operated, consult the dealer.

Cannot eject a disc.

1While the unit is in standby mode, press and hold [OK], the yellow button and the blue button at the same time for more than

5 seconds.

• “00 RET” is displayed on the unit’s display.

2Repeatedly press [1] (right) until “06 FTO” is displayed on the unit’s display.

3Press [OK].

The unit is switched to standby mode automatically.

• VIERA Link has worked. (> 65, Power off link)

86 VQT4L30