User (U) / Jam (J) / Machine (E) Error Codes

Solving Problem

User Error Codes (U Codes) / Machine Error Codes (E Codes)
<Outer>ADF<Inner>

ADF Cover

(Automatic Document Feeder)

 

Toner Cartridges

Section

 

 

 

(Yellow/Magenta/Cyan/Black)
Finisher Top

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cover (Option)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Right Side

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Transport

 

 

Cover

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cover

 

 

Feed Cover 1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Option)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ADU Cover

 

 

 

 

 

 

 

 

 

 

Battery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Holder

 

 

Feed Cover 2

 

Toner

 

Waste Container

 

 

 

 

 

 

 

 

Front Cover

 

 

Option Feed

 

 

 

 

 

 

OPC Drum Units

 

 

 

Cover

 

 

 

 

 

 

(Yellow/Magenta/Cyan/Black)

 

 

 

 

 

 

 

 

 

User Error (Locations)
Error Location IndicatorE Codes:

Call the authorized Panasonic dealer when machine Error Code (E Code) appears on the Touch Panel Display.

When a user error occurs, the location and the procedures for handling the user error are displayed frame by frame on the Touch Panel Display. Check the location and handle the user error according to the displayed pictures and this manual. (See pages 78 to 83)

Ex: Front Cover is

Ex: Toner Waste Container

Ex: Toner Waste

opened.

is almost full.

Container is full.

Select “Close” to

Machine will stop.

continue the current

Replace the Toner

job temporarily.

Waste Container.

CodeCheck Points

 

Code

Check Points

 

 

 

 

 

U1 Front Cover is open.

U4 Finisher is pulled out.

U6 ADU Cover, Feed Cover 1, and/or Right Side Cover is open.

U7 Feed Cover 2 & Option Feed Cover are open.

U8 Transport Cover is open.

(When optional Paper Transport Unit is installed)

U11 Paper remains in the Finisher Bin. (When optional Finisher is installed)

U12 Finisher Top Cover and/or Staple Cover is open.

(When optional Finisher is installed)

NOTE*

U13* Toner level is low, or has run out. (See pages 16, 78, and 79)

U14* Toner Waste Container is full. (See pages 16, 82, and 83)

U15 Toner Waste Container is not installed. (See pages 82 to 83)

U20 ADF Cover is open.

U21 ADF is open while scanning from ADF.

U25 Toner is hardened. Shake Toner Cartridge well. (See page 78)

U28 OPC Drum Unit is not installed. (See pages 80 to 81)

U29 OPC Drum Unit requires replacement. (See pages 80 to 81)

A. When the Maintenance and Toner/Toner Waste Container Indicators are blinking

The machine will complete the current job and stop operating. To continue using the machine temporarily while waiting for a replacement toner/container, press any key. (Ex: For Toner Waste Container, approximately 300 additional copies can be made.)

B. When the Maintenance and Toner/Toner Waste Container Indicators light up

The machine stops and will not allow further operation until the Toner Waste Container is replaced.

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