11. Help
87
For assistance, please contact an authorized Panasonic dealer.
11.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display Cause & Solution
“Access Error”LThe access to an SD card did not work correctly due to some existing
problem. Press {Stop} to clear the message, or remove the SD card, and
then try again.
“Call Service”LThere is something wrong with the unit. Contact our service personnel.
“Change Supplies Toner
Empty”
“Change Supplies Black
:Empty”
LThe toner cartridge life is finished (page 9). Replace the toner cartridge
immediately.
Note:
L“Black”: Black toner
L“Cyan”: Cyan toner
L“Magenta”: Magenta toner
L“Yellow”: Yellow toner
“Change Supplies Toner
Low”
“Change Supplies Black
:Low”
LThe toner cartridge life is near its end (page 9). Replace the toner cartridge
as soon as possible.
Note:
L“Black”: Black toner
L“Cyan”: Cyan toner
L“Magenta”: Magenta toner
L“Yellow”: Yellow toner
“Change Supplies
Replace Waste Toner”
“Change Supplies
Replace Waste Toner
Cartridge”
LThe waste toner cartridge life is finished. Replace the waste toner cartridge
immediately (page 10, 113).
“Change Supplies Waste
Toner Full”
LThe waste toner cartridge life is near its end. Replace the waste toner
cartridge as soon as possible.
“Check Document”LThe document was not fed into the unit properly. Remove the document,
and then press {Stop} to clear the message. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers (page 108)
and try again.
“Check Install Input
Tray #1”
LThe paper input tray is not installed correctly. Pull out the paper input tray
and re-insert it.
Note:
L“#1”: Standard input tray
L“#2”: Optional input tray
L“#1+#2”: Standard input tray and optional input tray
“Check Paper”LYou are printing on envelopes. Check the standard input tray to be sure that
envelopes are installed, and then press {Black}/{Color}.
LThe recording paper size is not the same as the size selected for copy.
Change the recording paper size setting (feature #380 on page 61 or
feature #382 on page 61), and install the appropriate recording paper.
LThe recording paper size is not the same as the size selected when printing
from the PC. Change the recording paper size setting (feature #380 on page
61 or feature #382 on page 61), and install the appropriate recording paper.
LThe recording paper size is not the same as the size selected for receiving
a fax. Change the recording paper size setting (feature #380 on page 61 or
feature #382 on page 61), and install the appropriate recording paper.