If the Wi-Fi connection cannot be established

Please refer to the operating instruction of the device in use for details about the setting of the wireless access point or smartphone.

Problem

Check points

It cannot connect to the

(General)

wireless access point.

≥ Turn ON the wireless access point.

The wireless access point

≥ Approach the wireless access point and reconnect.

≥ If it takes time to complete the connection, the Wi-Fi

is not detected.

connection will be aborted.

 

Reset the connection settings.

 

≥ Check how to connect to the wireless access point and how

 

to set the security settings.

 

≥ Make sure the wireless access point is registered in this unit.

 

(l 162)

 

≥ The device may be unable to locate the wireless access point

 

due to problems with the signal. Refer to “Setting up a

 

connection manually”. (l 155)

 

([WPS Connection])

 

≥ Make sure the wireless access point is in the correct WPS

 

standby mode.

 

≥ Make sure the PIN code has been correctly input.

 

([Search for wireless network] or [Manual Setting])

 

≥ Make sure the SSID and Password have been correctly input.

 

≥ Check the Authentication method, Encryption type, and

 

Encryption key (Password).

Radio waves of the

≥ The condition may improved by moving the location or

wireless access point get

changing the angle of the wireless access point.

disconnected.

≥ If you use another 2.4 GHz band device such as a microwave

 

oven or cordless telephone nearby, you may interrupt the

 

signal. Keep a sufficient distance from these types of devices.

The Wi-Fi connection is

(Wireless Access Point Connection)

not possible between this

≥ Make sure the smartphone is properly connected to the

unit and a smartphone.

wireless access point by checking the Wi-Fi settings of the

 

smartphone.

 

≥ Make sure this unit and the smartphone are connected to the

 

same wireless access point.

 

≥ Make sure the wireless access point is registered in this unit.

 

(l 162)

 

(Direct Connection)

 

≥ Make sure the smartphone is properly connected to this unit

 

by checking the Wi-Fi settings of the smartphone.

 

≥ Make sure the SSID and Password have been correctly input.

 

≥ Make sure the smartphone is not connected to the wireless

 

access point. If it is connected to the wireless access point,

 

change the Wi-Fi access point using the smartphone’s Wi-Fi

 

set up.

 

 

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Panasonic HCV550K owner manual If the Wi-Fi connection cannot be established, 160