Panasonic KX-FLB881 - page 74

11. Help

74 For assistance, please visit http://www.panasonic.com/help

I cannot hear a dial tone. LThe telephone line cord is connected to the [EXT] jack on the unit. Connect

to the [LINE] jack (page 15).

LIf you use a splitter/coupler to connect the unit, remove the splitter/coupler

and connect the unit to the wall jack directly. If the unit operates properly,

check the splitter/coupler.

LDisconnect the unit from the telephone line and connect a known working

telephone. If the working telephone operates properly, contact our service

personnel to have the unit repaired. If the working telephone does not

operate properly, contact your telephone company.

LThe power cord or telephone line cord is not connected. Check the

connections (page 15).

LIf you connected the unit through a computer modem, connect the unit

directly to a telephone line jack.

I cannot make calls. LThe dialing mode setting may be wrong. Change the setting (feature #120

on page 16).

The unit does not ring. LThe ringer volume is turned OFF. Adjust it (page 19).

The other party complains

they only hear a fax tone and

cannot talk.

LFAX ONLY mode is set. Tell the other party the number is only used for

faxes.

LIf you use a Distinctive Ring service, make sure you have set the same ring

pattern assigned by the telephone company (page 49).

The {REDIAL} or {PAUSE}

button does not function

properly.

LIf this button is pressed during dialing, a pause will be inserted. If pressed

immediately after a dial tone is obtained, the last number dialed will be

redialed.

The receiving mode does not

function properly.

LDistinctive Ring is set (feature #430 on page 49).

Whenever I try to retrieve my

voice mail messages, I am

interrupted by the fax tone.

LYou are probably entering {*} {#} {9}. This is the default setting for the fax

activation code. If you use a voice mail service, turn the fax activation

feature OFF or reprogram the activation code (feature #434 on page 55).

I cannot receive a fax

document on the computer.

LMake sure the following features are set beforehand.

– PC fax reception (feature #442 on page 56)

– Computer setting for the PC fax reception (feature #443 on page 21)

Problem Cause & Solution

FLB881-PFQX2732ZA-OI-en.book Page 74 Wednesday, July 18, 2007 11:22 PM

Contents

Main Operating Instructions FLB881-PFQX2732ZA-OI-en.PDF Page 1 Wednesday, July 18, 2007 11:22 PM Flatbed Laser All-In-One Model No. KX-FLB881 Do NOT connect the USB cable until prompted by the Multi-Function Station (CD-ROM). Page Important Information For best performance Table of Contents 1. Introduction and Installation Accessories Finding the Controls Installation 2. Preparation Page 1.1 Supplied accessories 1.2 Accessory information 1.3 Button descriptions 1.4 Overview 1.4.1 Front view GH C D I J l 1.5 Toner cartridge and drum unit 1 2 3 4 Page 1.6 Document tray 12 1.7 Output tray 1 2 1.8 Recording paper 1 2 14 3 Approx. 2 kg (4.4 lb.) 4 5 2.1 Connections j 8 7 61 9 2.2 Dialing mode 1 2 2.3 Selecting the operation mode (Fax/Copy/Scan) 2.4 Setting the original 2.4.1 Using the scanner glass (5") 128 mm (5/32") 2.5 Help function 1 2 2.6 Adjusting volume 2.7 Date and time {SET}{FAX}{<}{>} {SET} {V}{^} 1 2.8 Your logo 2.9 Your fax number 2.10 Configuring the unit to access the LAN 2.10.1 Setting up automatically with a DHCP server 1 2 2.10.2 Setting up manually 2.11 Installing Multi-Function Station 2.11.1 Required computer environment 2.11.2 Installing Multi-Function Station on a computer 1 2 Page 2.12 Starting Multi-Function Station 3.1 Printing from Windows applications 1 2 3 4 3.1.1 Using the manual input tray 1 2 Page Page 4.1 Scanning from the unit (Push Scan) 4.1.1 Scan to Multi-Function Viewer 3 5 4.1.2 Scan to save as a file 4.1.4 Scan to OCR 3 5 4.2 Scanning from a computer (Pull Scan) 4.2.1 Using Multi-Function scan application 2 3 4.2.2 Using Multi-Function Viewer 2 3 5.1 Making a copy 5.1.1 Using the scanner glass 1 3 4 5 5.2 More copying features Page Page 5. Copier 5.2.5 To collate multiple copies 2 4 5 6 6.1 Sending a fax manually 6.1.1 Using the scanner glass {CONTRAST} 1 3 6.2 Storing items for the one- touch dial feature and navigator directory {MENU}{DIRECTORY}{STOP} {LOWER}{V}{^}{>} {QUICK SCAN} {MONITOR} 6.3 Sending a fax using one- touch dial feature and navigator directory 6.4 Broadcast transmission Page 6.5 Sending a computer document as a fax message from your computer 1 2 3 4 5 6 6.7 Receiving a fax manually Auto answer OFF 6.7.1 Activating TEL mode 6.8 Using the unit with an answering machine 6.8.1 Setting up the unit and an answering machine 1 2 3 4 5 6.9 Junk fax prohibitor (preventing fax reception from undesired callers) 6.9.1 Activating the junk fax prohibitor 1 2 3 6.9.2 Storing undesired callers 1 6.10 Receiving a fax into your computer 1 2 3 7. Caller ID 7.1 Caller ID service 7.1.1 How Caller ID is displayed 7.2 Viewing and calling back using caller information 1 2 3 7.3 Erasing caller information 7.4 Storing caller information 8. Distinctive Ring 8.1 Distinctive Ring service 8.2 Using two or more phone numbers on a single telephone line 8.2.1 Activating the Distinctive Ring feature 1 2 3 8.3 Using three or more phone numbers on a single telephone line 9.1 Programming 1 2 3 4 5 9.2 Basic features Page Page 9.3 Fax features Page Page 9.4 Copy features 9.5 PC print features Page 9.6 Scan features 9.7 LAN features Page 9.8 Network features (LAN connection only) 10.1 Character entry 10.2 Status of the unit 10.2.1 Using Remote Control 1 2 10.3 Changing the default output tray 1 2 3 4 5 6 10.4 Canceling the operations 10.5 Optional handset unit 1 3 2 11.1 Error messages Reports 11.2 Error messages Display Page 70 11.3 When a function does not work 11.3.1 General 11.3.2 Printing problems ABC 11.3.3 Scanner 72 11.3.4 Copier 11.3.5 Fax Page Page 11.3.6 Network 76 11.3.7 Using an answering machine 11.3.8 If a power failure occurs 1 2 3 12. Paper Jams 12.1 Recording paper jam 12.1.1 When the recording paper has jammed inside of the unit b 1 12. Paper Jams 2 Page 12.2 Document jams (Auto document feeder) Page 13. Cleaning 13.1 Cleaning the white plates and glass 13.1.1 White plates and scanner glass 1 2 3 4 5 Page Page 13.2 Cleaning the document feeder rollers Page 14.1 Reference lists and reports 1 3 2 14.2 Specifications Page Page 14.3 Information of copyrights and licenses Page Page Page Page Page Page 15.1 Index