9. Help

9.3 When a function does not work, check here

9.3.1 Initial settings

Problem

Cause & Solution

I cannot hear a dial tone.

L The telephone line cord is connected to the [EXT] jack on the unit.

 

Connect to the [LINE] jack (page 19).

 

L If you use a splitter/coupler to connect the unit, remove the

 

splitter/coupler and connect the unit to the wall jack directly. If the

 

unit operates properly, check the splitter/coupler.

 

L Disconnect the unit from the telephone line and connect a known

 

working telephone. If the working telephone operates properly,

 

contact our service personnel to have the unit repaired. If the

 

working telephone does not operate properly, contact your

 

telephone company.

 

L The power cord or telephone line cord is not connected. Check the

 

connections.

 

L If you connected the fax machine through a computer modem,

 

connect the fax machine directly to a telephone line jack.

 

 

I cannot make calls.

L The dialing mode setting may be wrong. Change the setting

 

(feature #120 on page 20).

 

 

The unit does not ring.

L The ringer volume is turned OFF. Adjust it (page 21).

 

 

9.3.2 General

 

 

 

Problem

Cause & Solution

The other party complains

L FAX ONLY mode is set. Tell the other party the number is only used

they only hear a fax tone

for faxes.

and cannot talk.

L Change to TEL mode by pressing {AUTO ANSWER}.

 

L If you use a Distinctive Ring service, make sure you have set the

 

same ring pattern assigned by the telephone company (page 39).

 

 

The {REDIAL/PAUSE}

L If this button is pressed during dialing, a pause will be inserted. If

button does not function

pressed immediately after a dial tone is obtained, the last number

properly.

dialed will be redialed.

 

 

The receiving mode does

L Distinctive Ring is set (feature #430 on page 39).

not function properly.

 

 

 

The unit beeps.

L The memory reception alert of feature #437 is ON (page 57), and

 

the unit has a document in memory. Press {STOP} to stop the

 

beeps, then see the displayed message instructions to solve the

 

problem.

 

 

Whenever I try to retrieve

L You are probably entering {*} {#} {9}. This is the default setting

my voice mail messages, I

for the fax activation code. If you use a voice mail service, turn the

am interrupted by the fax

fax activation feature OFF or re-program the activation code

tone.

(feature #434 on page 57).

 

 

62For assistance, please visit http://www.panasonic.com/consumersupport

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Panasonic KX-FLM651 operating instructions When a function does not work, check here, Initial settings, General

KX-FLM651 specifications

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