ICD
Group 01

Feature Highlights

Call Center

This PBX can establish Incoming Call Distribution Groups (ICD Groups) by which a large volume of calls from external customers can be received.

One extension can act as the supervisor, and monitor other group members.

 

ICD

Customers

Group 02

Queuing

 

1.3.35 ICD GROUP FEATURES (Page 86)

Wireless System

This PBX optionally supports a Portable Station (PS) system. PSs can be used in the PBX with other wired telephones.

Appendix (Page 185)

Easy Operation

A Panasonic telephone that is equipped with a Navigator Key/Jog Dial and a display helps you to access desired features easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped.

ENTER

Navigator Key

Jog Dial

Message/Ringer Lamp

 

 

1.1 Before Operating the Telephones (Page 18)

Voice Mail Integration

You can forward your calls to a voice processing system and let calling parties leave messages in your mailbox when you are unable to receive calls.

Message

Message

Message

Message

1.3.70Voice Mail Features—Voice Mail Integration (Page 132)

PC Phone/PC Console

This PBX supports PC Phone/PC Console when your computer is connected to certain Panasonic telephones via USB interface. PC Phone/PC Console provides advanced control and monitoring of your PBX.

Computer

Refer to the Feature Manual

Call Record

(Station Message Detail Recording)

This PBX can record or print out call information: date, time, extension no., dialed no., duration, etc.

Date

Time

Ext • • • • • • •

01/02/02

10:03AM

1230

• • • • • • •

01/02/02

11:07AM

2230

• • • • • • •

Refer to the Feature Manual

2

Operating Manual

Page 2
Image 2
Panasonic KX-TDA600 manual Feature Highlights, Call Center

KX-TDA600 specifications

The Panasonic KX-TDA600 is a robust and versatile telecommunications system designed to meet the needs of medium to large businesses. This advanced PBX (Private Branch Exchange) system integrates a host of innovative features and technologies that enhance communication efficiency and productivity within organizations.

One of the standout characteristics of the KX-TDA600 is its scalability. The system supports up to 192 extensions, allowing businesses to expand their communication infrastructure as they grow. This flexibility ensures that organizations can adapt to changing demands without the need for a complete system overhaul.

The KX-TDA600 employs a sophisticated hybrid architecture that combines both traditional analog and modern digital technology. This hybrid design facilitates seamless integration with existing telephone lines and devices, ensuring businesses can maintain their current setup while benefiting from advanced features. The system supports a variety of phone types, including wired and wireless, enabling users to choose the best options for their specific needs.

Key features of the KX-TDA600 include a powerful voicemail system that allows businesses to manage incoming calls efficiently. With features such as voicemail-to-email, users can receive important messages directly in their inbox, helping to streamline communication. Additionally, the system supports call forwarding, conferencing, and other essential calling features that are crucial for effective business operations.

The KX-TDA600 is also equipped with advanced multimedia capabilities, allowing companies to utilize Voice over Internet Protocol (VoIP) technology. This capability not only reduces costs but also enhances the quality of voice communication, making it an ideal choice for businesses with remote workers or multiple locations.

Another remarkable attribute of the KX-TDA600 is its cost-effectiveness. By merging various communication technologies, organizations can minimize their operational costs while maximizing efficiency. Furthermore, the system's energy-efficient design contributes to lower power consumption, making it an environmentally friendly choice.

Overall, the Panasonic KX-TDA600 is a comprehensive telecommunications solution that offers scalability, flexibility, and a wide range of features tailored to meet the needs of modern businesses. Its hybrid design, multimedia capabilities, and cost-effective nature make it a valuable investment for organizations looking to enhance their communication infrastructure now and in the future.