ICD Group Features-Manual Queue Redirection

1.3 Telephone Features and Operation

• Depending on the current status of the ICD group member, pressing the DSS button changes the status as follows:

Log-in mode (Not Ready) Log-in mode (Ready) Log-in mode (Ready) Log-out mode

Log-out mode Log-in mode (Ready)

•For information about other supervisory features, refer to "1.3.41 ICD Group Features— Supervisory".

1.3.40ICD Group Features—Manual Queue Redirection

When your incoming call distribution (ICD) group is busy and other outside calls arrive, the arriving calls are put in a waiting queue.

Extensions can check the status of the queue with the Hurry-up button light, and forward the longest waiting call in the queue to a preset destination manually.

This feature is also known as Hurry-up Transfer.

To forward the waiting call

PT/PS

(Hurry-up)

Press red or flashing red Hurry-up.

• The Hurry-up button light shows the current status as follows: Off: No waiting call.

Red on: Some calls are waiting.

Flashing red: The number of calls exceeds the manual queue redirection level.

•For information about other ICD group features, refer to "1.3.35 ICD GROUP FEATURES".

Customizing Your Phone

•3.1.4 Customizing the Buttons Create or edit a Hurry-up button.

Operating Manual

KX-TDA600 specifications

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Panasonic KX-TDA600 ICD Group Features-Manual Queue Redirection, To forward the waiting call

Models: KX-TDA600