Operating Manual
Call Center
Feature Highlights
Simplified Voice Message
This Manual
Important Notice
Important Information
Important Safety Instructions
Operating Manual
TAM
For Future Reference
When you ship the product
Product Service
Incidence of Harm to the Telephone Lines
Notification to the Telephone Company
Ringer Equivalence Number REN
Connection to Party Line
Combined Use with Alarm Equipment
Trouble with this equipment
For Cell Station
Table of Contents
150
Display Features 139
Manager Service Features
186
Personal Programming 158
Manager Programming 174
System Programming 177
Operating Manual
Section Operation
What Kind of Telephone Can Be Used?
Feature Numbers
Proprietary telephone with a special feature button such as
Before Operating the Telephones
Examples
Using a Navigator Key/Jog Dial/Volume Key
Tone
Display
Group no
Icon Descriptions
Dial key
CO line
Fixed Buttons
When You Use a Panasonic Proprietary Telephone
Customized Buttons
Navigator Key/Jog Dial/Volume Key
Programmable Feature PF
Buttons Feature
Buttons Feature
CTI
Customizing Your Phone
How to Follow the Steps
For quick operation
Hands-free Operation
KX-TDA100 KX-TDA200 KX-TDA600
Connection Example
Hybrid IP-PBX Router
Hands-free Operation
Making Calls
Intercom Call
For quick operation
Calling an Outside Party
Automatic Line Access
CO Line Group Access
Operator Call
Answering Calls
CO Line Access
Customizing Your Phone
Message no Message Example
To cancel
Absent Message
To set
Outside Phone no
Account Code Entry
Account code
Enter account code
To change the method
Alternate Calling-Ring/Voice
Automatic Callback Busy Camp-on
To answer the callback ringing from an idle CO line
Automatic Callback Busy Cancel
To set for both extension and CO line
To answer the callback ringing from an idle extension
For users of KX-TDA50
To select and set/cancel
BGM Background Music
For users of KX-TDA100/KX-TDA200/KX-TDA600
Press Recall
Hookswitch
Call Hold
Call Hold
Flashing green slowly Your held call
Hold Mode Change PT only
Call Hold Retrieve
Held line no
Press Call Park
Call Monitor
Call Park
To monitor
Call Park Retrieve
Call Pickup
Call Pickup
Call Pickup Deny
Call Splitting
To leave the conversation and then let the two parties talk
To transfer
Call Transfer
Transferring to an Extension in the PBX
To transfer with one touch One-touch Transfer
Transferring to an Outside Party Using the PBX Service
Time limit
Call Waiting BSS Busy Station Signaling
To send a call waiting
Press CO, ICD Group PDN, SDN, or Intercom
Answering Call Waiting in the PBX
To hold the current call and then talk to the new party
Press CO, ICD Group, PDN, SDN, or Intercom
Press Recall/hookswitch
Press Hold
To hold the second call and then talk to the original party
15 s
Or Recall/hookswitch
Answering Call Waiting from the Telephone Company
To return to the original party, repeat the operation
731
To set/cancel for intercom calls Manual Call Waiting
To set/cancel for outside calls Automatic Call Waiting
Call Waiting Tone
Character Entry
Standard mode
Times
Option mode
To establish a conference call
Conference
Conference
Tone
Press Recall Dial desired
PDN, or SDN
To add another party on hold to a conference
To add four or more parties to a conference
Customizing the Buttons Create or edit a Conference button
To leave a conference involving two outside parties
Leaving Three-party Conference
To complete a conversation
Conference, Unattended
To leave a conference
To return while others are talking
Calling through Disa
Disa Direct Inward System Access
To set/cancel
Data Line Security
Enter extension PIN or verification code PIN max.10 digits
To call an extension
Verification Code
Extension PIN
Verification
To call an outside party
To retry
Off-hook Enter
DND Do Not Disturb
DND Do Not Disturb
When in FWD/DND Setting Mode
Flashing red slowly FWD mode Red on DND mode
When in FWD/DND Cycle Switch Mode
DND Override
Switching FWD/DND Status Using Fixed FWD/DND Button
To switch the FWD/DND status for outside calls
To switch the FWD/DND status for intercom calls
From any extension while talking to the doorphone
Door Open
To set and clear FWD/DND for outside/intercom calls
From a preprogrammed extension
To call the doorphone
Doorphone Call
To call from the doorphone
To answer a call from the doorphone
Executive Busy Override
EFA External Feature Access
Executive Busy Override
Dial extension number, or press red PDN or SDN
To join an intercom call
To join an outside call
733
Extension Dial Lock
Executive Busy Override Deny
To lock
Extension PIN
Extension Feature Clear
To unlock
To make an outside call while your extension is locked
790
To reset
Extension PIN Personal Identification Number
Stored Extension PIN
799
Enter extension
To answer a sensor call
To switch on the relay
External Relay
External Sensor
FWD Call Forwarding
FWD Call Forwarding
Your Extension no Tone
Or enter CO line access number Then outside phone number
To set from another extension
Enter destination extension number
713
To set the timer for No Answer and Busy/No Answer
Flashing red slowly FWD mode
Time
FWD/DND Settings Using Fixed FWD/DND Button
Virtual PS
To switch FWD/DND status for outside calls
To switch FWD/DND status for intercom calls
Intercom Calls
To set ringing
FWD/DND button To cancel ringing
Enter CO line access number
Hands-free Answerback
If it is difficult to hear the other partys voice
Hands-free Operation
To make/answer a call
Red on Set
Headset Operation
To talk using the headset
To use the handset during a conversation using the headset
Headset Operation
Desired
Answer/Release Button
To answer
To transfer a call
To end a conversation
To talk to a waiting caller
To dial
Features Description
Hot Line
To store a phone number
Your ICD Group
ICD Group Features-Call Log History for ICD Group
Supervisory Features
Hurry-up Transfer
739 Enter ICD Group Extension number
To enter incoming call queue monitoring mode
To confirm the Call Log History
To clear Call Log History
ICD Group Extension no
ICD Group Features-Incoming Call Queue Monitor
To monitor the waiting call status
Extension number or
ICD Group Features-Log-in/Log-out
To set Log-in/Log-out
736
735
To enter/leave Not Ready mode
Press Log-in/Log-out of a Specified Group
Flashing red Wrap-up mode
ICD Group Features-Log-in/Log-out Monitor and Remote Control
To monitor the Log-in/Log-out status
To change the Log-in/Log-out mode
To forward the waiting call
ICD Group Features-Manual Queue Redirection
Log-in/Log-out Monitor
ICD Group Features-Supervisory
Remote Control
Monitor
Initial Display
Message Waiting
To call back
To leave/cancel a message waiting indication
For a caller To leave a message waiting indication
For a called extension
KX-TDA100/KX-TDA200/KX-TDA600 only
Mute
To clear message waiting indications left on your extension
Flashing red Mute
Off-hook Monitor
Ohca Off-hook Call Announcement
Dialing
One-touch Dialing
Group Paging
Paging
Paging Deny
Paralleled Telephone
Paging and then Transferring a Call
DPT
SDN Direct Dial
PDN or SDN
Call Hold and Call Hold Retrieve
Call Hold Retrieve
To transfer a call to a PDN extension
Call Transfer Using SDN Button
Printing Message
To record
761 0300
Privacy Release
To show/prevent
Customizing Your Phone
Dial extension number or
Private Network Features-TIE Line Access
To call with one touch
Private phone no
Quick dialing no
Quick Dialing
Redial, Last Number
Room Status Control
Press Check-in
Light Pattern Example Check-in Mode
To check in a guest
Press Check-out
To check out a guest
Press Auto Dial
Speed Dialing, Personal
Enter personal speed Enter desired
Dialing number
Press Auto Dial Dial system speed
Speed Dialing, System
SVM Simplified Voice Message KX-TDA50 only
Dial Tone
Operation No
Operation Reference When Accessing Your Message Box
Recording a Normal Greeting Message
To clear
Recording a Greeting Message for Each Time Mode
To play back
Enter Enter the desired Time mode
Enter floating extension
Redirecting Your Calls to Your Message Box
Leaving Voice Messages
Until desired SVM Log
Listening to Voice Messages Left by Callers
To listen to voice messages
To clear the voice message that you are listening to
Message in your own message box
To leave a voice message directly in the message box
Another extension Enter desired extension number
To play back your greeting message and record a voice
Press Message Press Transfer
To listen to voice messages while your display is locked
To clear voice messages from the SVM Log
Your Extension PIN
Your
Accessing Your Message Box from an Outside Telephone
Speaker no
Tafas Trunk Answer From Any Station
Through an external speaker
Desired extension no
Hour/minute
Timed Reminder
760
Press Transfer several times
To stop or answer the ringback
To confirm
Press Transfer or Time Service Day/Night/Lunch/Break
Time Service
Green on Lunch mode Flashing green Break mode
Flashing red Holiday mode
Enter verification code Dial desired
Voice Mail Features-LCS Live Call Screening
Hands-free mode Default
Private mode
Press Live Call Enter extension PIN Screening Max digits
To cancel Live Call Screening
Before operating
To set Live Call Screening
Call
Operation Flowchart
Answering
Monitoring Call
To record into another mailbox Two-way Transfer
Voice Mail Features-Two-way Record
To record into your mailbox
To forward your calls to your mailbox
Voice Mail Features-Voice Mail Integration
Off-hook Press Message or enter voice
Wake-up Call
To transfer a call to a mailbox Voice Mail Transfer
To listen to messages
Dial extension number
24 H* hour/minute
Display PT
Walking COS
Your Extension PIN C.Tone Extension no
To make a call or set features from another extension
To make a call or set features through Disa
Walking Extension
727
Whisper Ohca
Wireless XDP Parallel Mode
Information Line display PT
Call Log, Incoming
Press Call Log , or Up or Down Press Transfer
To view the log information with the Call Log button
To view the log information with the Navigator key
To clear the log information
Until desired number
Call Log, Outgoing
To call with the Redial button
Press Enter name
To store the callers information in personal speed dialing
Initial Display
Press
Desired directory Until desired
Directories
Calling with the Directory
To select and call
To store a Personal Speed Dialing Directory item
Storing New Names and Numbers
To select a feature from the Feature Access menu
System Feature Access
Enter call pickup group
Display Prompts
Enter extension number
Enter pager number 1 for
Enter doorphone number
Enter paging group
Section Manager Operation
To select and start/stop the background music
Dial Tone Transfer
External BGM Background Music
OGM Outgoing Messages
Enter BGM port
To record from an external BGM MOH port
For users of KX-TDA100/KX-TDA200/KX-TDA600 BGM port
Enter OGM floating
To clear the message
OGM floating Extension no
Dial another PBX extension
Time Service Mode Control
Remote Extension Dial Lock
Another PBX Extension no
Red on Manual Customizing Your Phone
To change the time mode Day/Night/Lunch/Break
To select the time service switching mode Automatic/Manual
Press Time Service
Manager Service Features
Section Customizing Your Phone & System
Required Telephone
Programming Information
Personal Programming
Available Extension
English
Setting Features
Programming Selection & Parameter Input
Little Dark
Answer an outside call
Duration automatically when you
Yes-Automatic The first line
Display will change to the call
Yes-The telephone will ring
Longest ringing line when
Multiple calls arrive
Ringing Tone Call
Yes on
No-Disable
Free mode
No-Stop recording
No-Headset off
Programming
Input Off
No-Allow
No-Normal Any Flexible CO
Programming Selection & Parameter Input No-Off
Extension PIN Max digits + To unlock
Max digits + To unlock
Press Program or Pause
To store the names and numbers in personal speed dialing
Press Program or Pause Phone no
Location number 2 digits
To edit the names and numbers of personal speed dialing
Programming Feature Clear
Enable Tone
Disable
Hands-free mode
Enable
Or Pause DSS or PF Input Or Store
Customizing the Buttons
Programmable Buttons Programming Input
To continue
Personal Programming
DSS
Want to keep secret
Enter the programming input
Desired phone number
To exit at any time, lift the handset
1234
Press CO, ICD Group PDN, SDN, or Intercom button
To clear the button
Manager Programming
Manager Password
Manager Programming
Changing the Settings and Extension Control
Or Pause Password
Prog
Programming Example Changing the manager password
Programming is shown below. Program number
System Password
List
Secret
Fixed Buttons Function T7600/IP-PT T7200/T7400
To exit the programming mode at any time, lift the handset
Procedure
Year
System Programming
Date & Time
To confirm your entry after storing data
Number max
System Speed Dialing Number
Press Enter . Enter system speed
Name
System Speed Dialing Name
Extension Number
Extension no Name
Extension Name
System Programming
Section Appendix
Troubleshooting
Troubleshooting
Is disconnected
Cannot remember the feature numbers
Toll restriction is activated
Dialing
Is stored in memory
Forgot the password
Background music started suddenly
Do not want to display a number which
Feature Number Table
Feature Number Table
Call Waiting Features
+ extension PIN + # + same extension PIN + #
Feature Number Table
Feature Number Table
194 Operating Manual
Your extension no. + extension PIN + phone no
Feature Number Table
Fixed Number
Feature While busy, DND or call tone is heard Default
Feature While dialing or talking
While on-hook
When going off-hook
Tone
Busy Tone
When you make calls
While off-hook
When talking to an outside party
When setting the features or programming
Before receiving a page through an external speaker
KX-TDA100/KX-TDA200 Pmpr Software File Version
Changed Contents
New Contents
Making Calls Intercom Call Answering Calls Call Monitor
KX-TDA50 Psmpr Software File Version
KX-TDA50 Psmpr Software File Version
Revision History
Index
Symbols
69, 164
131
Time Service 127
Copyright
Panasonic Puerto Rico, Inc