Useful Information

 

 

Problem

Cause/solution

I fully charged the batteries, but )

L Clean the charge contacts and charge again (page 9).

still flashes or 0is displayed.

L It is time to replace the batteries (page 8).

I fully charged the batteries, but

L Clean the battery ends (S, T) and the charge contacts with a

the operating time seems to be

dry cloth and charge again.

shorter.

 

 

 

Making/answering calls, intercom

 

 

 

Problem

Cause/solution

w is flashing.

L The handset is too far from the base unit. Move closer.

 

L The base unit’s AC adaptor is not properly connected.

 

Reconnect AC adaptor to the base unit.

 

L You are using the base unit or handset in an area with high

 

electrical interference. Re-position the base unit and use the

 

handset away from sources of interference.

 

L The handset is not registered to the base unit. Register it (page

 

27).

Noise is heard, sound cuts in and

L You are using the base unit or handset in an area with high

out.

electrical interference. Re-position the base unit and use the

 

handset away from sources of interference.

 

L Move closer to the base unit.

 

L If you use a DSL/ADSL service, we recommend connecting a

 

DSL/ADSL filter between the base unit and the telephone line

 

jack. Contact your DSL/ADSL provider for details.

The base unit and/or handset

L The ringer volume is turned off. Adjust the ringer volume (page

does not ring.

14).

 

L Silent mode is turned on. Turn it off (page 25).

I cannot make a call.

L The dialing mode may be set incorrectly. Change the setting

 

(page 12).

 

L The handset is too far from the base unit. Move closer and try

 

again.

I cannot make long distance calls.

L Make sure that you have long distance service.

 

 

Caller ID

 

 

 

Problem

Cause/solution

Caller information is not

L You must subscribe to Caller ID service. Contact your service

displayed.

provider/telephone company for details.

 

L If your unit is connected to any additional telephone equipment

 

such as a Caller ID box or cordless telephone line jack, plug the

 

unit directly into the wall jack.

 

L If you use a DSL/ADSL service, we recommend connecting a

 

DSL/ADSL filter between the base unit and the telephone line

 

jack. Contact your DSL/ADSL provider for details.

 

L The name display service may not be available in some areas.

 

Contact your service provider/telephone company for details.

 

L Other telephone equipment may be interfering with this unit.

 

Disconnect the other equipment and try again.

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG1061, KX-TG1062M, KX-TG1063, KXTG1062M operating instructions Caller ID Problem Cause/solution