Panasonic KX-TG2344 manual Troubleshooting, General

Troubleshooting

Problem Cause & Remedy

“FULL ” flashes and the ANSWER ON indicator flashes rapidly. No new messages are recorded.

•Memory is full. Erase unnecessary messages (p. 54).

You cannot operate the Answering System from the base unit or the handset.

•If another user is in use, you may not be able to operate the Answering System. Try again later.

•If another user is listening to messages or the Answering System is handling a call, you cannot operate the Answering System. Try again later.

You cannot operate the Answering System from a touch tone phone.

•Make sure you entered the correct remote code (p. 56).

•The Answering System may not respond if the tones are too short to activate the unit. Press each button firmly.

•The Answering System is off. Turn it on (p. 58).

You cannot erase messages. • While another user is operating the Answering System or a caller is leaving a message, you cannot erase messages.

When you play back messages or turn on the Answering System, the handset and/or base unit announces the wrong day and time.

•The date and time may be set incorrectly. Set the date and time again (p. 14).

General

Problem Cause & Remedy

The handset and/or base unit does not work.

•Check the settings (p. 9–11).

•Check whether the dialing mode setting is correct (p. 15).

•Fully charge the battery (p. 10).

•Clean the charge contacts and charge again (p. 11).

•Check battery installation (p. 10).

•Unplug the base unit’s AC adaptor to reset it. Plug in, and try again.

•Re-install the battery (p. 10) and fully charge it.

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