Problem Cause/solution | Panasonic KX-TG5664 specification

Useful Information

Problem	Cause/solution
The 2nd caller’s	LIn order to use Caller ID, Call Waiting, or Call Waiting
information is not	Caller ID (CWID), you must first contact your telephone
displayed during an	company and subscribe to the desired service.
outside call.	After subscribing, you may need to contact your
	telephone company again to activate this specific
	service, even if you already subscribed to both Caller ID
	and Call Waiting with Caller ID services (CWID).

Answering system

Problem	Cause/solution
I cannot listen to	LA touch tone phone is required for remote operation.
messages from a remote	LEnter the remote code correctly (page 38).
location.	LThe answering system is off. Turn it on (page 39).

The unit does not record	LThe answering system is off. Turn it on (page 35, 39).
new messages.	LThe recording time is set to “Greeting only”. Select
	a different setting (page 41).
	LThe message memory is full. Erase unnecessary
	messages (page 36).
	LIf you subscribe to the Voice Mail service, messages
	are recorded by the telephone company not your
	telephone (page 40).
I cannot operate the	LSomeone is operating the answering system.
answering system.	LIf someone is talking on a conference call, you cannot
	operate the answering system. Try again later.

The message indicator	LNew messages have been recorded. Listen to the new
on the handset flashes.	messages (page 36).

52For assistance, please visit http://www.panasonic.com/phonehelp

Image 52

Panasonic KX-TG5664 operating instructions Answering system Problem Cause/solution

Contents

Operating Instructions Making/Answering Calls Introduction Energy Star Symbols used in these operating instructions Special featureAbout these operating instructions Included accessories Accessory informationAccessory item Order number Quantity Accessory item Order number Additional/replacement accessoriesSales and support information Important safety instructions Save These Instructions Battery InstallationMedical For best performance Base unit location/avoiding noiseEnvironment Routine care Connecting the AC adaptor and telephone line cord Setting up the base unitIf you subscribe to a DSL service Connecting the charger Setting up the handsetBattery installation/replacement Battery charge Base unit Charger Battery level Battery icon Panasonic battery performance Operation Operating time Controls Example Mute Using the navigator key Adjusting audio volumeFlash Call Wait Menu OFF Pause Redial Hold Intercom Displays Handset soft keysBase unit display items Displayed Meaning Handset display items Displayed Meaning item Setting the unit before use Dialing modeDisplay language OFF Date and time Making calls Using the handsetRedial Using the base unit Answering calls Useful features during a call SP-PHONE For Call Waiting service users Temporary tone dialing for rotary/ pulse service usersMute Flash button Handset Slow Talk Handset voice enhancerCall share Adding items to the phonebook Handset phonebookFinding and calling a phonebook item Erasing items in the phonebook Editing items in the phonebookChain dial Copying an item Copying all items Base unit speed dialer Adding phone numbers to the speed dialerCalling someone with the speed dialer Program Using Caller ID service Ringer ID Caller list Light-up IDViewing the caller list and calling back Editing a caller’s phone number before calling back Caller ID number auto edit feature Storing caller information into the phonebookSave OFF Erasing selected caller information Programmable settings Programming by scrolling through the display menusMenu Save iOFF Main menu Sub-menu Main menu Sub-menu Feature Setting code System Code Programming using the direct commandsMenu Multicolor Ring count Customer support Menu iCustomer support i Select iOFF Answering system Memory capacityTurning the answering system on/off Recording your greeting message Prerecorded greeting message Key Command Voice guidanceCalling back Caller ID subscribers only Call Using the answering system remotely Voice memoRemote operation Recording a voice memo Remote commands Key Remote commandTurning on the answering system remotely Skipping the greeting message to leave a message Answering system settings OFF For Voice Mail service subscribersRemote code Ring count Caller’s recording time Message alert Intercom Making an intercom call HandsetIntercom Answering an intercom call Handset Transferring calls, conference calls Answering transferred calls Registering a handset Wall mounting Base unit 102 mm Inches 60 Hz Headset optional Charger Error messages Display message Cause/solution Programmable settings Problem Cause/solution General use Problem Cause/solutionBattery recharge Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Phonebook Problem Cause/solution Caller ID Problem Cause/solution Problem Cause/solution Answering system Problem Cause/solution FCC and other information Useful Information FCC RF Exposure Warning Specifications Panasonic Corporation WarrantyNorth America Limited Warranty Limits And Exclusions Customer services Customer Services Directory Index Index Page Page Panasonic Puerto Rico, Inc When you ship the productCopyright