Useful Information

 

 

Problem

Cause/solution

The handset and/or base

L The ringer volume is turned off. Adjust the ringer

unit does not ring.

volume (page 15, 23).

 

L Silent mode is turned on. Turn it off (page 25).

I cannot make a call.

L The dialing mode may be set incorrectly. Change

 

the setting (page 13).

 

L The handset is too far from the base unit. Move

 

closer and try again.

I cannot make long

L Make sure that you have long distance service.

distance calls.

 

 

 

Caller ID/Talking Caller ID

 

 

 

Problem

Cause/solution

Caller information is not

L You must subscribe to Caller ID service. Contact

displayed.

your service provider/telephone company for

 

details.

 

L If your unit is connected to any additional

 

telephone equipment such as a Caller ID box or

 

cordless telephone line jack, plug the unit directly

 

into the wall jack.

 

L If you use a DSL/ADSL service, we recommend

 

connecting a DSL/ADSL filter between the base

 

unit and the telephone line jack. Contact your

 

DSL/ADSL provider for details.

 

L The name display service may not be available in

 

some areas. Contact your service provider/

 

telephone company for details.

 

L Other telephone equipment may be interfering

 

with this unit. Disconnect the other equipment and

 

try again.

Caller information is not

L The handset or base unit’s ringer volume is turned

announced.

off. Adjust it (page 15, 23).

 

L The Talking Caller ID feature is turned off. Turn it

 

on (page 23).

 

L The number of rings for the answering system is

 

set to 2or Toll saver. Select a different

 

setting (page 35).

 

L If the base unit and another handset are having an

 

intercom call, your handset does not announce

 

caller information.*1

For assistance, please visit http://www.panasonic.com/help

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Panasonic KXTG6445T, KX-TG6431, KX-TG6445T, KX-TG6434, KX-TG6443, KX-TG6441 Caller ID/Talking Caller ID Problem Cause/solution