Useful Information
47
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Caller ID/Talking Caller ID
The handset and/or base
unit does not ring.
LThe ringer volume is turned off. Adjust the ringer
volume (page 15, 23).
LSilent mode is turned on. Turn it off (page 25).
I cannot make a call. LThe dialing mode may be set incorrectly. Change
the setting (page 13).
LThe handset is too far from the base unit. Move
closer and try again.
I cannot make long
distance calls.
LMake sure that you have long distance service.
Problem Cause/solution
Caller information is not
displayed.
LYou must subscribe to Caller ID service. Contact
your service provider/telephone company for
details.
LIf your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit directly
into the wall jack.
LIf you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
LThe name display service may not be available in
some areas. Contact your service provider/
telephone company for details.
LOther telephone equipment may be interfering
with this unit. Disconnect the other equipment and
try again.
Caller information is not
announced.
LThe handset or base unit’s ringer volume is turned
off. Adjust it (page 15, 23).
LThe Talking Caller ID feature is turned off. Turn it
on (page 23).
LThe number of rings for the answering system is
set to 2 or Toll saver. Select a different
setting (page 35).
LIf the base unit and another handset are having an
intercom call, your handset does not announce
caller information.*1
Problem Cause/solution
TG643x(e).book Page 47 Monday, December 1, 2008 10:13 AM