Panasonic KX-TG6431, KX-TG6445T, KX-TG6434 Troubleshooting, General use Problem Cause/solution

Models: KX-TG6443 KX-TG6442 KX-TG6432 KXTG6445T KX-TG6444 KX-TG6441 KX-TG6445T KX-TG6431 KX-TG6434T KX-TG643 KX-TG6434 KX-TG6445

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

Cause/solution

 

The unit does not work.

L Make sure the batteries are installed correctly

 

 

(page 9).

 

 

L Fully charge the batteries (page 9).

 

 

L Check the connections (page 9).

 

 

L Unplug the base unit’s AC adaptor to reset the

 

 

unit. Reconnect the adaptor and try again.

 

 

L The handset has not been registered to the base

 

unit. Register the handset (page 27).

 

I cannot hear a dial tone.

L The base unit’s AC adaptor or telephone line cord

 

is not connected. Check the connections.

 

 

L If you are using a splitter to connect the unit,

 

 

remove the splitter and connect the unit to the wall

 

jack directly. If the unit operates properly, check

 

 

the splitter.

 

 

L Disconnect the base unit from the telephone line

 

and connect the line to a known working

 

 

telephone. If the working telephone operates

 

 

properly, contact our service personnel to have the

 

unit repaired. If the working telephone does not

 

 

operate properly, contact your service provider/

 

 

telephone company.

 

The indicator on the

L New messages have been recorded. Listen to the

handset flashes slowly.

new messages (page 33).

 

 

L New voice mail messages have been recorded.

 

 

Listen to the new voice mail messages (page 38).

 

 

 

Programmable settings

 

 

 

 

 

Problem

Cause/solution

 

I have changed the display

L Change the display language (page 13).

 

language to a language I

 

 

cannot read.

 

 

While programming, the

L A call is being received. Answer the call and start

handset starts to ring.

again after hanging up.

 

 

 

 

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG6445 Troubleshooting, General use Problem Cause/solution, Programmable settings Problem Cause/solution