Samsung ML-6060S, ML-6060N manual Troubleshooting Checklist, Control panel is on, See

Troubleshooting Checklist

If the printer is not working properly, complete the following checklist in order. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

Check	Solution
Make sure that the Data light on	• If no lights are on, check the power cord
the control panel is on.	connection. Check the power switch. Check the
	power source by plugging into another outlet.
	• If other lights are on, go to “Troubleshooting Error
	Messages” on page 7.22.
Press the Demo button to print	• If a demo page does not print, check the paper
a demo page to verify that the	supply in the paper tray.
printer is feeding paper correctly.	• If the paper jams in the printer, go to “ Clearing
See page 7.6.	Paper Jams” on page 7.7.
	• If the Error indicator light is illuminated on the
	control panel, go to “Troubleshooting Error
	Messages” on page 7.22.
Check the demo page to see if it	If there is a print quality problem, go to “Solving
is printed correctly.	Print Quality Problems” on page 7.16.
Print a short document from a	• If the page does not print, check the cable
software application to verify the	connection between the printer and computer.
computer and printer are	• Check the print queue or print spooler (print
connected and are	monitor in Mac) to see if the printer has been
communicating correctly.	paused.
	• Check the software application to make sure you
	are using the proper printer driver and
	communication port. If the page is interrupted
	during printing, go to “Solving General Printing
	Problems” on page 7.2.
If completing the checklist did	• “Solving General Printing Problems” on page 7.2.
not diagnose the problem with	• “Troubleshooting Error Messages” on page 7.22.
the printer, check the following	• “Common Windows Problems” on page 7.24.
troubleshooting sections.	• “Common Macintosh Problems” on page 7.25.
	• “Troubleshooting PS Errors” on page 7.27.

PROBLEM SOLVING 7.1