Solving Print Quality Problems

 

Problem

 

Solution

 

Loose toner

 

• Clean the inside of the printer.

 

 

 

• Check the paper type and quality. See “Paper

 

 

 

Specifications” on page A.2.

 

 

 

 

 

 

• Try installing a new toner cartridge.

 

 

 

• If the problem persists, the printer may require repairs.

 

 

 

Contact a service representative.

 

 

 

 

 

 

 

 

Character Voids

Character voids are white areas within the parts of

 

 

 

characters that should be solid black:

 

 

 

 

 

A

 

• If you are using transparencies when you experience this

 

 

 

 

problem, try another type of transparency. (Because of the

 

 

composition of transparency media, some character voids

 

 

are normal.)

 

 

• You may be printing on the wrong surface on the paper.

 

 

 

Remove the paper and turn it around.

 

 

 

 

 

 

The paper may not meet paper specifications. See “Paper Specifications” on page A.2.

Horizontal stripes

If horizontally aligned black streaks or smears appear:

 

 

 

• The toner cartridge may be installed improperly. Remove

 

AaBbCc

 

the cartridge and reinsert it.

 

AaBbCc

 

• The toner cartridge may be defective. Install a new toner

 

AaBbCc

 

 

 

cartridge.

 

AaBbCc

 

• If the problem persists, the printer may require repairs.

 

AaBbCc

 

 

 

Contact a service representative.

 

 

 

 

 

 

 

PROBLEM SOLVING 7.21

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Samsung ML-6060S manual Clean the inside of the printer, Check the paper type and quality. See Paper, Are normal, Cartridge