Solving Print Quality Problems

 

 

Problem

Solution

Gray background

If the amount of background toner shading becomes

 

 

 

 

 

unacceptable, the procedures below may help to clear the

 

 

 

 

 

condition:

 

 

AaBbCc

 

 

 

 

 

 

 

 

 

 

 

 

 

AaBbCc

 

 

• Change the paper to a lighter basis weight. See “Paper

 

 

AaBbCc

 

 

 

 

 

 

Specifications” on page A.2.

 

 

AaBbCc

 

 

• Check the printer’s environment; very dry (low humidity)

 

 

AaBbCc

 

 

 

 

 

 

or high humidity (higher than 80 % RH) conditions can

 

 

 

 

 

 

 

 

 

 

increase the amount of background shading.

 

 

 

 

 

 

 

 

 

 

• Install a new toner cartridge.

 

 

 

 

 

 

 

 

Toner smear

• Clean the inside of the printer. See “Cleaning the Inside”

 

 

 

 

 

on page 6.4.

 

 

 

 

 

• Check the paper type and quality. See “Paper

 

 

 

 

 

 

 

 

 

 

Specifications” on page A.2.

• Try installing a new toner cartridge.

Vertical repetitive defects

If marks repeatedly appear on the printed side of the page

 

at even intervals:

AaBbCc

• The toner cartridge may be damaged. If a repetitive mark

occurs every 95 mm or 38 mm on the page, print the

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cleaning sheet several times to clean the cartridge (see

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page 6.5). If you still have the same problems, install a

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new toner cartridge.

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• Parts in the printer may have toner on them. If the defects

 

 

occur on the back of the page, the problem will likely

 

correct itself after a few more pages.

 

• The fusing assembly may be damaged. Contact a service

 

representative.

7.18 PROBLEM SOLVING

Page 105
Image 105
Samsung ML-6060S, ML-6060N Increase the amount of background shading, Install a new toner cartridge, New toner cartridge