Samsung ML-6060N Try a print job that you know, Check the application’s printer, Was selected

Solving General Printing Problems

Problem

Possible Cause

Solution

The printer prints, but	The printer cable is	Disconnect the printer cable and
the text is wrong,	loose or defective.	reconnect it. Try a print job that you
garbled, or incomplete.		know works. If possible, attach the
		cable and printer to another computer
		and try a print job that you know
		works. Finally, try a new printer cable.
	The wrong printer driver	Check the application’s printer
	was selected.	selection menu to make sure that your
		printer is selected.
	The software application	Try printing a job from another
	is malfunctioning.	application.
	The operating system is	If printing from Windows (any
	malfunctioning.	version), exit to a Dos prompt and
		verify functionality with the following
		command: At a C:\ prompt, type Dir
		LPT1, then press Enter. (This
		assumes you are connected to LPT1.)
		Exit Windows and reboot the
		computer. Turn the printer off and then
		back on again.
	The toner cartridge is	Replace the toner cartridge.
Pages print, but are	defective or out of toner.
totally blank.
	The sealing tape may	Remove the toner cartridge and pull
	still be in the toner	out the sealing tape. Reinstall the
	cartridge.	toner cartridge, and check by printing
		a demo page.
	The file may have blank	Check the file to make sure that it
	pages.	does not contain blank pages.
	Some parts, such as the	Contact a service representative.
	controller, the board,
	may be defective.

PROBLEM SOLVING 7.5