Paper jam, Door open, or no toner cartridge | Samsung ML-6060N

Troubleshooting Error Messages

Error

Manual

Paper

Data

Error

Manual

Paper

Data

Paper jam

Paper is jammed inside the printer.

• Clear the paper jam. See “Clearing Paper Jams” on page 7.7.

Door open, or no toner cartridge

The printer top cover may be opened or the toner cartridge is not installed.

•Check that the printer top cover door and rear door (face-up output tray) are closed properly.

•Make sure that the toner cartridge is correctly installed in the printer.

Error

Manual

Paper

Data

Error

Manual

Paper

Data

Memory out (Insufficient Memory)

The printer ran out of memory in the middle of a print job. The page being printed may have been too complex for the memory capacity of the printer. Press the Cancel/Reprint button to cancel the current job.

•Turn the printer power off and back on to remove any unnecessary fonts, macros, or any data currently in printer memory.

•Add more printer memory. See “Memory and PostScript SIMMs” on page H.2.

•For a temporary solution, simplify the image or print at a lower resolution.

System error

•Reset the printer by briefly turning the printer off and back on again.

•If the error persists, contact the service representative.

PROBLEM SOLVING 7.23

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Samsung ML-6060N, ML-6060S manual Paper jam, Door open, or no toner cartridge, Memory out Insufficient Memory, System error

Contents

Visit us at Page Contents Maintaining Your Printer Using Windows PostScript Driver SpecificationsUsing Your Printer with Macintosh Setting Your Printer with the PS Option --------------E.1 Printer Options Using Your Printer on NetworkInstalling Software from Diskettes Memory and PostScript SIMMs -----------------------H.2 Environmental and Safety Consideration Laser Safety Statement Radio Frequency Emissions Ozone SafetyPower Saver Product Name Laser Printer Model Number Information to User Environmental and Safety ConsiderationParty Responsible for Product Compliance EC Declaration of Conformity Page Prints 12 pages-per-minute Special FeaturesPrints at 1200 dots per inch dpi. See On ML-6060N and ML-6060S Special FeaturesOne-touch last page printing is allowed in the ready mode Prints in Windows, DOS, and Macintosh Supports Linux Printer Components Page Unpack Your Printer Carefully remove all packing tapes from the printer Install the Toner Cartridge Install the Toner Cartridge Load paper with the print side facing down Make sure it is flat in the tray at all four corners Paper overloading may cause paper jams To Change Paper Size in TrayLoad Paper Slide the tray back into the printer Pointer Go to Appendix B, Using Your Printer with a USB Cable Go to Appendix F, Using Your Printer on Network Print a Demo Turn on the powerTurn on the Printer Install the Printer Software CD-ROM shipped with your printer contains the following Verify the following Before Installing the Printer SoftwareInstall the Printer Software If the CD-ROM drive does not automatically run Click Install the Samsung Software-I on your PC PCL/USB Printer Driver Features PCL Samsung ML-6060 Driver Uninstall Software Installation TipsStarting the Uninstaller Samsung ML-6060 Series Program group, select Control Panel Buttons Control Panel Lights Control Panel Buttons Toner Save Reprint last page of the job Cancel jobControl Panel Buttons Start manual feeding Print demo page and configuration sheetCleaning the inside of the printer Light status legend Ready ModeControl Panel Lights Processing Printing in the manual feed mode Manual feed modePaper out in the manual feed mode Control Panel Lights Chapter When you choose print media, consider the followings Choosing Paper and Other Media Media Sizes and Capacities Choosing Paper and Other Media Paper Guidelines Printing to the Rear Output Tray Face up Selecting the Output TrayPrinting to the Top Output Tray Face down Over 250 sheets of paper, continuously Selecting the Output Tray To open the rear output tray Using Tray 1 or the Optional Tray Loading Paper Using the Multi-Purpose Tray Loading Paper To load paper in the Multi-Purpose Tray Stack height limit mark Using the Manual Feed Repeat this step for every page to be printed Print the documentSheet of paper is loaded and printed Printing on Envelopes Open the rear output tray and pull the extender Adjust the guide to the left edge of the envelope stack Printing on Envelopes Printing on Labels Open the Multi-Purpose Tray and the rear output tray Printing on Transparencies Printing on Preprinted Paper Adjust the guide to fit the width of the media Printing on Card Stock or Custom-sized Media Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing a Document Open the document you want to print Printing a Document You can also see the printable area Select the Samsung ML-6060 Series PCL To stop a print job from the ML-6060 series printer Canceling a Print JobPrinting Help To stop a print job from the Printers folder To enable this feature from the software application Using Toner Save ModeTo enable this feature from the ML-6060 series printer There are two ways to enable the Toner Save mode Printing on Both Sides of the Paper Manual Duplexing Printing on Both Sides of the Paper Manual Duplexing Printing on Both Sides of the Paper Manual Duplexing Printing Multiple Pages on One Sheet of Paper N-Up Printing Click OK, then start printing Printing Booklets Supported Letter, A4, Legal, and Executive Printing Booklets Fold and staple the pages Printing on Different Paper for the First Fitting Your Document To a Selected Paper Size Printing Posters Printing Poster Setting Graphic Properties Setting Graphic Properties Vector graphics At each setting and choose the one you like bestThis setting provides solid lines and sharp Raster images Printing Watermarks To use an existing watermark Printing Watermarks Access the printer properties Click Delete Click OK Using Page Overlay Click the Overlays tab, and click Create Overlay Overlay List box Using Page OverlayCreate or open the document you want to print Using Page Overlay Click Delete Overlay You can delete page overlays that are no longer usedList box Click OK until you exit the Print dialog box Chapter Maintaining Toner Cartridge Saving toner Redistributing Toner Toner Cartridge Firmly close the cover If the print remains light Cleaning the Inside Cleaning the PrinterCleaning the Outside With toner debris, which should be discarded Cleaning the PrinterTurn the printer on There is paper loaded in the paper tray Chapter See Troubleshooting ChecklistControl panel is on Solving General Printing Problems PCL 6 or Samsung ML-6060 System error Print Configured incorrectlyUninstall the printer driver, then When more memory is Added Solving General Printing Problems Try a print job that you know Exit Windows and rebootContact a service representative Check the application’s printer Printing Special Pages Configuration SheetCleaning Sheet Demo Clearing Paper Jams Output Area Clearing Paper Jams Remove the jammed paper Replace the exit roller Replace the stopper and close the rear output tray Input Area Slide out Tray 1 to expose the jammed paper Clearing Paper Jams Inside the Printer Clearing Paper Jams If you see the jammed paper, remove the paper from the tray Optional TrayPull the option Tray 2 out of the printer Keep print media stored in an acceptable environment Tips for Avoiding Paper JamsDo not mix paper types in the paper tray Do not load wrinkled, creased, damp or highly curled paper Solving Print Quality Problems Solving Print Quality ProblemsPrint Quality Checklist Light or feded print If white vertical streaks appear on Solving Print Quality ProblemsClean the LSU see New toner cartridge Install a new toner cartridgeIncrease the amount of background shading Correct itself after a few more pages Against the paper stack Can cause this problemMoisture from the air Printed Output tray Humidity will cause paper curl. See PaperRotating the paper 180 in the paper tray Make sure that paper is loaded properly Contact a service representative Clean the inside of the printerTry installing a new toner cartridge Check the paper type and quality. See Paper Printer Light Patterns Troubleshooting Error MessagesPower off Door open, or no toner cartridge System errorPaper jam Memory out Insufficient Memory Common Windows Problems Before Printing box and click OK. From Spool Chooser Common Macintosh ProblemsProblems in the Chooser Zones box in the Chooser Printing Errors Common Macintosh Problems Troubleshooting PS Errors Installed Appendix a Printer Specifications Paper Specifications Overview Paper Specifications Supported Sizes of Paper Guidelines for Using Paper Paper Output Capacity Paper should be stored at or near room temperature Printer and Paper Storage Environment Envelopes Minimum Maximum Paper Specifications Return address See Printing on Labels on LabelsTransparencies See Printing on Transparencies on Appendix B Add New Hardware Wizard dialog box appears. Click Next Installing the Printer SoftwarePlug the other end into the USB port on the computer Installing the Printer Software Set your PC printer port Click the Device Manager tab Windows 98, select Start Settings Control PanelDouble-click the System icon Frequently Asked Questions About USB QHow can I increase printing speed and quality? Appendix C Macintosh Installation System Requirements USB 1.0 compliant cable Turn off the printer and computer Connecting To MacintoshMacintosh Installation Connect the other end to the network hub Connector on the back of the printer10/100Base-T Ethernet Macintosh Installation Click Install After installation is complete, click Quit Printing from a Macintosh Using PCL DriverChoosing PCL Driver From the Apple menu, select Chooser Using PCL Driver Click Print when you are finished checking your settings Advanced Printing Layout Color Using PS Driver Installing PPD file on the USB-connected Macintosh Installing PPD file on the network-connected Macintosh Using PS Driver Appendix D About Remote Control Panel for DOS To install the DOS Remote Control Panel Installing the Remote Control Panel for DOS UsersSelecting Print Settings Language Codes Selecting Print Settings To access the Remote Control Panel Config Valid range is 0 to 300 seconds Test Appendix E Connecting with parallel interface, see Setting Your Printer with the PS OptionInstalling PPD Files Click on HaveDisk, click Browse, then choose Installing PPD FilesClick Install the Samsung Software-II on your PC PostScript To open the properties window from inside an application To open the properties window from the Printer folderSelect Samsung ML-6060 Series PS Click Properties to open the properties window Appendix F About Sharing the Printer on a Network Setting Up a Locally Shared Printer Select Properties in the Printers menu Setting Up a Network-Connected Printer Appendix G Making Installation Diskettes Click Make your own Diskette set of software Making Installation Diskettes Click Copy all disk images Installing Software from Diskettes Appendix H Precautions Disconnect the Power Cord Memory and PostScript SIMMs Rotate it up until it snaps into place To install the memory SIMM, continue with StepMemory and PostScript SIMMs Reconnect the power cord and turn the printer on Network Interface Card Remove the two screws, then remove the plate Network Interface Card Reconnect the cables, then turn the printer on Paper TrayTurn off the printer and unplug all cables from the printer Appendix Install Setup Script file configuration Linux Driver InstallationInstallation Mount -t iso9660 /dev/cdrom /mnt/cdrom Linux Driver Installation Device option Error messages Cancel, print jobAccess Features Install Remove Face-up tray Features Paper source setting Install PPD filePaper source setting Manual light Network interface Install network card Printing Booklets Cancel Problem solving Print mediaCharacter voids Checklist Configuration Cleaning sheet Install Setup printerSpecifications Paper Save toner