TG6551-6561BX(e).book Page 46 Friday, July 23, 2010 10:06 AM

Useful Information

Problem

Cause/solution

Noise is heard, sound

L You are using the handset or base unit in an area with

cuts in and out.

high electrical interference. Re-position the base unit

 

and use the handset away from sources of

 

interference.

 

L Move closer to the base unit.

 

L If you use a DSL/ADSL service, we recommend

 

connecting a DSL/ADSL filter between the base unit

 

and the telephone line jack. Contact your DSL/ADSL

 

provider for details.

 

L Unplug the base unit’s AC adaptor to reset the unit and

 

turn off the handset. Reconnect the adaptor, turn on

 

the handset and try again.

The handset does not

L The ringer volume is turned off. Adjust ringer volume

ring.

(page 24).

The base unit does not

L The ringer volume is turned off. Adjust ringer volume

ring.

(page 16).

I cannot make a call.

L The dialling mode may be set incorrectly. Change the

 

setting (page 13).

 

L The handset is too far from the base unit. Move closer

 

and try again.

 

L Another unit is in use. Wait and try again later.

 

L Answering system is being used by the handset.*1

 

Wait and try again later.

 

L The key lock feature is turned on. Turn it off (page 18).

*1 KX-TG6561

 

 

 

Caller ID

 

 

 

Problem

Cause/solution

Caller information is

L You must subscribe to a Caller ID service. Contact

not displayed.

your service provider/telephone company for details.

 

L If your unit is connected to any additional telephone

 

equipment, remove and plug the unit directly into the

 

wall jack.

 

L If you use a DSL/ADSL service, we recommend

 

connecting a DSL/ADSL filter between the base unit

 

and the telephone line jack. Contact your DSL/ADSL

 

provider for details.

 

L Other telephone equipment may be interfering with

 

this unit. Disconnect the other equipment and try

 

again.

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Panasonic KX-TG6561BX, KX-TG6551BX operating instructions Caller ID Problem Cause/solution