TG6551-6561BX(e).book Page 47 Friday, July 23, 2010 10:06 AM

 

Useful Information

 

 

Problem

Cause/solution

Caller information is

L Depending on your service provider/telephone

slow to display.

company, the unit may display the caller’s information

 

at the 2nd ring or later.

 

L Move closer to the base unit.

Time on the unit has

L Incorrect time information from incoming Caller ID

shifted.

changes the time. Set the time adjustment to

 

Manual(off) (page 24).

The name stored in the

L Edit the phonebook entry name to fit in 1 line of text

phonebook is not fully

(page 19).

displayed while an

 

outside call is being

 

received.

 

 

 

Answering system (KX-TG6561)

 

 

Problem

Cause/solution

The unit does not

L The answering system is turned off. Turn it on (page

record new messages.

32).

 

L The message memory is full. Erase unwanted

 

messages (page 34).

 

L The recording time is set to Greeting Only.

 

Change the setting (page 37).

 

L If your own greeting message is not recorded properly,

 

callers are unable to leave a message. Record your

 

own greeting message again (page 33).

 

L If you subscribe to a voice mail service, messages are

 

recorded by your service provider/telephone company,

 

not your telephone. Change the unit’s number of rings

 

setting or contact your service provider/telephone

 

company (page 36).

My own greeting

L Record your own greeting message again (page 33).

message cannot be

 

properly heard.

 

I cannot operate the

L Someone is using the unit. Wait for the other user to

answering system.

finish.

 

L A caller is leaving a message. Wait for the caller to

 

finish.

 

L The handset is too far from the base unit. Move closer.

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Panasonic KX-TG6551BX, KX-TG6561BX operating instructions Answering system KX-TG6561, Own greeting message again