Panasonic KX-TG6561E Troubleshooting, Useful Information, General use, Problem, Cause/solution

TG6561E(e).book Page 45 Tuesday, July 13, 2010 1:50 PM

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

Problem			Cause/solution
The handset does not		L Place the handset on the base unit or charger to turn
turn on even after			on the handset.
installing charged
batteries.
The unit does not			L Make sure the batteries are installed correctly (page
work.			10).
			L Fully charge the batteries (page 10).
			L Check the connections (page 10).
			L Unplug the base unit’s AC adaptor to reset the unit and
			turn off the handset. Reconnect the adaptor, turn on
			the handset and try again.
			L The handset has not been registered to the base unit.
			Register the handset (page 29).
I cannot hear a dial			L Make sure that you are using the supplied telephone
tone.			line cord. Your old telephone line cord may have a
			different wiring configuration.
			L The base unit’s AC adaptor or telephone line cord is
			not connected. Check the connections.
			L Disconnect the base unit from the telephone line and
			connect the line to a known working telephone. If the
			working telephone operates properly, contact our
			service personnel to have the unit repaired. If the
			working telephone does not operate properly, contact
			your service provider/telephone company.
Programmable settings
Problem			Cause/solution
The display is in a			L Change the display language (page 14).
language I cannot
read.
While programming,			L A call matching an entry in the call barred list is being
the display returns to			received. Wait and try again later.
standby mode.
	Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333			45