Caller ID Problem Cause/solution | Panasonic KX-TG6561E, KX-TG6562E

TG6561E(e).book Page 47 Tuesday, July 13, 2010 1:50 PM

							Useful Information

		Problem		Cause/solution
		Noise is heard, sound		L You are using the handset or base unit in an area with
		cuts in and out.		high electrical interference. Re-position the base unit
				and use the handset away from sources of
				interference.
				L Move closer to the base unit.
				L If you use a DSL/ADSL service, we recommend
				connecting a DSL/ADSL filter between the base unit
				and the telephone line jack. Contact your DSL/ADSL
				provider for details.
				L Unplug the base unit’s AC adaptor to reset the unit and
				turn off the handset. Reconnect the adaptor, turn on
				the handset and try again.
		Sound quality seems		L You have registered a handset that is not
		to be getting worse.		recommended (page 4). The clearest sound quality is
				only possible by registering the recommended
				handset.
		The handset does not		L The ringer volume is turned off. Adjust ringer volume
		ring.		(page 25).
		The base unit does not		L The ringer volume is turned off. Adjust ringer volume
		ring.		(page 17).
		I cannot make a call.		L The handset is too far from the base unit. Move closer
				and try again.
				L Another unit is in use. Wait and try again later.
				L Answering system is being used by another handset.
				Wait and try again later.
				L The key lock feature is turned on. Turn it off (page 19).

		Caller ID

		Problem		Cause/solution
		Caller information is		L You must subscribe to a Caller ID service. Contact
		not displayed.		your service provider/telephone company for details.
				L If your unit is connected to any additional telephone
				equipment, remove and plug the unit directly into the
				wall jack.
				L If you use a DSL/ADSL service, we recommend
				connecting a DSL/ADSL filter between the base unit
				and the telephone line jack. Contact your DSL/ADSL
				provider for details.
				L Other telephone equipment may be interfering with
				this unit. Disconnect the other equipment and try
				again.

			Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333						47

Image 47

Panasonic KX-TG6561E, KX-TG6562E operating instructions Caller ID Problem Cause/solution

Contents

Before initial use, see Getting Started on Important Information Caller ID ServiceVoice Mail Service Introduction Model composition Accessory informationSupplied accessories Accessory item/Part number Quantity KX-TG6561 KX-TG6562 Sales and support information Additional/replacement accessoriesExpanding your phone system Declaration of Conformity General informationFor your future reference For your safety Important safety instructions Other information TG6561Ee.book Page 9 Tuesday, July 13, 2010 150 PM Connections Setting upBattery installation Battery charge Operation Operating time During a power failureBattery level Icon Base unit ControlsHandset Soft key icons Icon Action DisplayHandset display items Meaning Date and time Turning the power on/offInitial settings Display language Wall mounting One touch eco mode Pause for PBX/long distance Using the handset Using the base unitService users Making calls Hold Useful features during a callUsing the handset Answering calls Call share MuteRecall/flash Handset key lock Handset phonebook Copying all entries Copying phonebook entriesCopying an entry To erase a stored phone number Making a call using the speed dial keysBase unit speed dial Adding phone numbers to speed dial Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus Display Setup Feature Code Setting Programming using the direct commands Answer Off For the answering system Feature Code Setting TG6561Ee.book Page 27 Tuesday, July 13, 2010 150 PM Incoming call barring Caller ID subscribers only AlarmSpecial programming Changing the handset name Changing the base unit PIN Personal Identification Number Deregistering a handset Setting the repeater modeIncreasing the range of the base unit Viewing the caller list and calling back Using Caller ID serviceCaller ID features Caller list Storing caller information to the phonebook Editing a caller’s phone number before calling backErasing selected caller information Erasing all caller information Call screening Answering systemTurning the answering system on/off Memory capacity including your greeting message Recording your greeting message Listening to messages using the base unitUsing a pre-recorded greeting message Greeting message Operating the answering system Listening to messages using the handsetOperating the answering system during playback Erasing all messages Calling back Caller ID subscribers only Remote access codeUsing the answering system remotely Remote operation Number of rings before the unit answers a call Answering system settingsRemote commands Turning on the answering system remotely Selecting Greeting Only Caller’s recording time Voice mail service Making an intercom call IntercomHandset locator Transferring calls, conference calls To establish a conference call Press To complete the transfer Press icTo establish a conference call Press w To complete the transfer Press s Character entry modes When the unit displays the character entry screenCharacter entry Extended 2 character table O Extended 1 character table N Display message Cause/solution Error messages Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Making/answering calls, intercom Battery recharge Problem Cause/solution Caller ID Problem Cause/solution Own greeting message again Answering system Problem Cause/solution Liquid damage Problem Cause/solution Panasonic Business Systems U.K Conditions of guarantee Index Copyright Sales Department