TG6561E(e).book Page 47 Tuesday, July 13, 2010 1:50 PM
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| Useful Information |
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| Problem | Cause/solution |
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| Noise is heard, sound | L You are using the handset or base unit in an area with |
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| cuts in and out. | high electrical interference. |
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| and use the handset away from sources of |
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| interference. |
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| L Move closer to the base unit. |
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| L If you use a DSL/ADSL service, we recommend |
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| connecting a DSL/ADSL filter between the base unit |
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| and the telephone line jack. Contact your DSL/ADSL |
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| provider for details. |
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| L Unplug the base unit’s AC adaptor to reset the unit and |
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| turn off the handset. Reconnect the adaptor, turn on |
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| the handset and try again. |
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| Sound quality seems | L You have registered a handset that is not |
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| to be getting worse. | recommended (page 4). The clearest sound quality is |
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| only possible by registering the recommended |
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| handset. |
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| The handset does not | L The ringer volume is turned off. Adjust ringer volume |
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| ring. | (page 25). |
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| The base unit does not | L The ringer volume is turned off. Adjust ringer volume |
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| ring. | (page 17). |
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| I cannot make a call. | L The handset is too far from the base unit. Move closer |
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| and try again. |
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| L Another unit is in use. Wait and try again later. |
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| L Answering system is being used by another handset. |
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| Wait and try again later. |
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| L The key lock feature is turned on. Turn it off (page 19). |
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| Caller ID |
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| Problem | Cause/solution |
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| Caller information is | L You must subscribe to a Caller ID service. Contact |
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| not displayed. | your service provider/telephone company for details. |
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| L If your unit is connected to any additional telephone |
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| equipment, remove and plug the unit directly into the |
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| wall jack. |
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| L If you use a DSL/ADSL service, we recommend |
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| connecting a DSL/ADSL filter between the base unit |
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| and the telephone line jack. Contact your DSL/ADSL |
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| provider for details. |
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| L Other telephone equipment may be interfering with |
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| this unit. Disconnect the other equipment and try |
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| again. |
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| Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333 | 47 |
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