Useful Information

Caller ID

Problem

Cause/solution

The handset does not

LYou have not subscribed to Caller ID service. Contact

display the caller’s name

your telephone service provider to subscribe.

and/or phone number.

LIf your base unit is connected to any additional

 

telephone equipment such as a Caller ID box or

 

cordless telephone jack, disconnect the base unit from

 

the equipment and plug the base unit directly into the

 

wall jack.

 

LIf your base unit is connected to a telephone line with

 

DSL service, we recommend connecting a noise filter

 

between the base unit and the telephone line jack.

 

Contact your DSL provider for details.

 

LThe name display service may not be available in some

 

areas. Contact your telephone service provider for

 

details.

 

LOther telephone equipment may be interfering with this

 

unit. Disconnect the other equipment and try again.

 

LThe caller requested not to send caller information

 

(page 32).

 

LIf a call is being transferred to you, the caller information

 

is not displayed.

 

LGenerally, caller information is displayed from the 2nd

 

ring.

 

 

The caller list/incoming

LThe Caller ID number auto edit feature is turned off.

phone numbers are not

Turn it on and try again (page 37).

edited automatically.

LYou need to call back the edited number to activate

 

Caller ID number auto edit.

 

 

I cannot dial the phone

LThe phone number you dialed might have an incorrectly

number edited in the

edited pattern (for example, the long distance “1” or the

caller list.

area code is missing). Edit the phone number with

 

another pattern (page 33).

 

 

60For assistance, please visit http://www.panasonic.com/phonehelp

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Panasonic KX-TG6702, KX-TG6700 operating instructions Caller ID Problem Cause/solution