Answering system Problem Cause/solution | Panasonic KX-TG6700

	Useful Information

Problem	Cause/solution
The 2nd caller’s	LIn order to use Caller ID, Call Waiting, or Call Waiting
information is not	Caller ID (CWID), you must first contact your telephone
displayed during an	service provider and subscribe to the desired service.
outside call.	After subscribing, you may need to contact your
	telephone service provider again to activate this
	specific service, even if you already subscribed to both
	Caller ID and Call Waiting with Caller ID services
	(CWID).
Answering system

Problem	Cause/solution
I cannot listen to	LA touch tone phone is required for remote operation.
messages from a remote	LEnter the remote code correctly (page 45).
location.	LThe answering system is off. Turn it on (page 46).

The unit does not record	LThe answering system is not turned on for the line you
new messages.	wish to record messages from. Select the desired line
	or both lines by pressing {LINE SELECT} repeatedly,
	then turn the answering system on (page 40, 46).
	LThe recording time is set to “Greeting only”. Select
	a different setting (page 47).
	LThe message memory is full. Erase unnecessary
	messages (page 42).
	LThe answering system is activated for both lines, and
	the 1st caller is leaving a voice message. The 2nd caller
	cannot leave a message, but the caller information will
	be stored (page 33).
	LIf you subscribe to the Voice Mail service, messages
	are recorded by the telephone service provider not your
	telephone (page 47).
I cannot operate the	LSomeone is operating the answering system.
answering system.	LIf someone is talking on a conference call, you cannot
	operate the answering system. Try again later.

The message indicator	LNew messages have been recorded. Listen to the new
on the handset slowly	messages (page 42, 43).
flashes in amber.

For assistance, please visit http://www.panasonic.com/phonehelp

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Panasonic KX-TG6700, KX-TG6702 operating instructions Answering system Problem Cause/solution

Contents

Operating Instructions Introduction Notable differences between KX-TG6700 and KX-TG6702 IntroductionKX-TG6700 KX-TG6702 Included accessories Accessory informationAccessory item Order number Quantity Accessory item Order number Additional/replacement accessoriesSales and support information Expanding your phone system Save These Instructions Important safety instructions Battery InstallationMedical Base unit location/avoiding noise For best performanceEnvironment Routine care Connecting the AC adaptor Setting up the base unitOverview Connecting the telephone line cord If you subscribe to a DSL service Connecting the charger KX-TG6702 only Setting up the handsetBattery installation/replacement Battery level Battery icon Battery level Battery chargeBase unit Charger KX-TG6702 only Wall mounting for charger KX-TG6702 only Panasonic battery performance Operation Operating timeWall mount template for the charger Base unit Controls Handset soft keys Using the navigator key Base unit display items DisplaysHandset display items Symbol Meaning Symbols used in these operating instructionsSave iOFF Handset Dialing mode Setting the unit before useDisplay language Date and time Handset line selection Line selectionBase unit line selection Handset Making calls Using the handset Status Meaning Adjusting the speaker volume Adjusting the ringer volume Using the base unitAnswering calls Auto talk Changing the ringer tone Useful features during a callHold button Temporary tone dialing for rotary/ pulse service users For Call Waiting service usersFlash button Handset clarity booster Call share Handset voice enhancerCall privacy Using the other line during a call Adding items to the handset phonebook Handset phonebook Editing items in the handset phonebook Finding and calling a handset phonebook itemErasing an item in the handset phonebook Copying handset phonebook items Chain dialCopying an item Copying all items Adding phone numbers to the speed dialer Base unit speed dialerCalling someone with the speed dialer To erase a stored phone number Caller ID features Using Caller ID serviceMissed calls Private name display Caller list Displayed symbolsViewing the caller list and calling back Editing a caller’s phone number before calling back Storing caller information into the handset phonebook Caller ID number auto edit featureErasing selected caller information Erasing all caller information Programming by scrolling through the display menus Programmable settingsSave iOFF Main menu Sub-menu Main menu Sub-menu Feature Feature code Setting code Programming using the direct commands 1 Line1 2 Line2 Programming Memory capacity Answering systemTurning the answering system on Screening calls Prerecorded greeting message Recording your greeting messagePlaying back the greeting message Erasing your greeting message Playing back messages for the desired lines Pausing a messageRepeating a message Skipping a message Key Command Answering system commandsVoice guidance Calling back Caller ID subscribers only Recording a voice memo Voice memoBase unit Memo Remote commands Using the answering system remotelyRemote operation Turning on the answering system remotely Key Remote commandSkipping the greeting message to leave a message OFF For Voice Mail service subscribers Answering system settingsRing count Caller’s recording time Remote code Recording modeMessage alert Making an intercom call IntercomAnswering an intercom call Answering transferred calls Transferring calls Transferring a call to the answering system Conference callsConference call with 2 outside calls Conference call with an outside call and an intercom call Room monitor Setting room monitorMonitoring a room Deregistering a handset Registering a handsetOFF Registering an additional handset Switching a call between headset and handset speakerphone Additional accessoriesHeadset optional Wall mounting optional Display message Cause/solution Error messages Please register General use Problem Cause/solution TroubleshootingProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Caller ID Problem Cause/solution Answering system Problem Cause/solution FCC and other information Useful Information FCC RF Exposure Warning Specifications Customer Services Directory Customer services San Gabriel Industrial Park WarrantyAve de Infantería, Km One Panasonic Way Secaucus, New Jersey Limited Warranty Limits And Exclusions Index Index Page Panasonic Puerto Rico, Inc When you ship the productCopyright