TG7331-7341BX(e).book Page 48 Wednesday, August 20, 2008 10:31 AM

Useful Information

Caller ID

Problem

 

Cause/solution

Caller information is not

 

L You must subscribe to a Caller ID service.

displayed.

 

Contact your service provider/telephone

 

 

company for details.

 

 

L If your unit is connected to any additional

 

 

telephone equipment, remove and plug the

 

 

unit directly into the wall jack.

 

 

L If you use a DSL/ADSL service, we

 

 

recommend connecting a DSL/ADSL filter

 

 

between the base unit and the telephone line

 

 

jack. Contact your DSL/ADSL provider for

 

 

details.

 

 

L Other telephone equipment may be interfering

 

 

with this unit. Disconnect the other equipment

 

 

and try again.

Caller information is slow to

 

L Depending on your service provider/

display.

 

telephone company, the unit may display the

 

 

caller’s information at 2nd ring or later.

 

 

L Move closer to the base unit.

Time on the unit has shifted.

 

L Incorrect time information from incoming

 

 

Caller ID changes the time. Set the time

 

 

adjustment to off (page 26).

 

 

 

Answering system (KX-TG7341)

 

 

 

 

Problem

 

Cause/solution

The unit does not record new

 

L The answering system is turned off. Turn it on

messages.

 

(page 31).

 

 

L The message memory is full. Erase

 

 

unnecessary messages (page 33).

 

 

L The recording time is set to Greeting

 

 

Only. Change the setting (page 36).

 

 

L If you subscribe to the voice mail service,

 

 

messages are recorded by your service

 

 

provider/telephone company not your

 

 

telephone. Change the unit’s number of rings

 

 

setting or contact your service provider/

 

 

telephone company (page 35).

My own greeting message

 

L Record your own greeting message again

cannot be properly heard.

 

(page 32).

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Panasonic KX-TG7341BX operating instructions Caller ID Problem Cause/solution