Problem Cause & Solution
The unit is beeping the
off-hook alert (KX-MB1520
only).
RPress MStopN to stop the beeping sound. The unit beeps when the off-hook
alert (feature #171 on page 48) is activated, and the unit is in the following
status.
– You pressed MSP-PhoneN, but did not dial.
– You pressed MSP-PhoneN during a conversation using the extension
telephone.
The speakerphone is not
working (KX-MB1520 only).
RUse the speakerphone in a quiet room.
RIf the other party has difficulty hearing you,
– adjust the volume.
– speak near the microphone.
11.3.2 Printing problems
Problem Cause & Solution
Recording paper is wrinkled
or folded when printed.
RMake sure that the recording paper is loaded properly (page 13).
RTry turning the recording paper over or rotating it 180 degrees.
The printing quality is poor
(e.g. has smudges, blurred
points or lines).
ABC
RSome paper has instructions recommending which side to print on. Try
turning the recording paper over.
RYou may have used paper with a cotton and/or fiber content that is over
20 %, such as letterhead or resume paper.
RThe recording paper is too damp. Use new paper.
RWhen you print several pages, the stacked paper may have smudges on the
back side after printing. To avoid this, expand the paper exit (page 15).
I changed the recording
paper, but the printing quality
is still poor.
RThe glass is dirty with correction fluid, etc. Clean it (page 71). Please do
not insert a document before correction fluid has dried completely.
RThe toner save mode of feature #482 is ON (page 49).
RThe remaining toner is low. Replace the toner cartridge.
RTo check the toner cartridge life and quality, please print the printer test list
(page 72). If printing quality is still poor, replace the toner cartridge.
A blank sheet is ejected. RYou placed the document facing the wrong way when using the copier.
RThe other party placed the document in their fax machine the wrong way.
Check with the other party (KX-MB1520 only).
Colored and gray objects are
printed in black instead of
grayscale when printing from
Microsoft PowerPoint or
other applications.
RSelect [Color] or remove the check next to [Grayscale] in the print dialog
so that colored or gray objects will be printed in grayscale properly.
When using the unit as a
printer, the printing result is
distorted.
RWhen your unit is connected to the computer by USB, if you cancel printing
using your computer, then immediately re-start printing, the printing result
may be distorted. To avoid this, you must wait for 60 seconds before
re-printing.
For assistance, please visit http://www.panasonic.com/help 63
11. Help