Troubleshooting

Problem

Cause

washing machine

Wash

Rinse/Spin

Time

30

While the washing machine is washing, you cannot change

Buttons don’t work the programme, temperature and process settings (but you

can change the rinse or spin settings).

Door lock may be active. (see page 9)

Child safety lock may be active.(see page 26)

Door doesn’t open ●The water temperature or level could be too high.

Clothing may be caught in the door. If so, press the door opening button while pushing the door.

Rubber parts may give off a smell when you first start using

Unusual odour

the washing machine, but this goes away over time.

●You can wash the drum by running the Tub Clean

 

 

programme (see page 22)

You can’t see any water

●This is normal: the water level is below the window.

There’s no water

●The water tap might be turned off.

●The water hose or water-supply hose may be frozen.

going into the

●Your water supply may be disrupted.

washing machine

●The water-supply valve filter, at the joint of the water-supply

 

hose, may be clogged (see page 28)

There’s only a small

●If you have paused the programme and you restart, the

washing machine may drain some water.

amount of water

●Don’t pour water in through the door.

 

Water adds up during

●This is normal: water is supplied automatically as the

washing

level lowers, and with heavy loads the water may fill up

repeatedly.

 

Water drains away

●This is normal: water often drains and refills to wash off

during washing

excess foam. (This is called foam detection.)

There’s no water

 

 

going into the

●Before rinsing, the washing machine spins to drain water

washing machine

remaining from the wash. The water will fill up after that.

during rinse operation

 

Rinsing begins

●If your laundry has collected to one side of the drum, rinsing

will start automatically to correct the imbalance.

before the spinning

●If there’s excess foam after washing, water may drain and

finishes

refill to wash it off. (This is called foam detection.)

 

During the spin-dry,

●This is normal. The washing machine has detected an

the drum stops and

unbalanced load and is trying to correct it.

rotates several times

 

A foam and water

●Although a foam and water may remain with the state of

remain in a door or

clothing and the amount of detergent, it does not have

door seal

influence on the performance of a rinse.

Spin starting is

●This is normal. Although spin starting may be repeated, it is

repeated.

a function made to spin quietly.

 

 

 

●The remaining time is estimated and corrected continually,

The displayed

and this can change the time displayed. The displayed time is

standard times, which may differ from the actual time required.

remaining time

●The remaining time will increase if an extra rinse and spin

changes

is required to correct the imbalance caused by laundry

 

collecting to one side of the drum.

NA-16VX1_E.indb 30

2009/08/05

11:34:10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 30
Image 30
Panasonic NA-16VX1, NA-16VG1, NA-14VA1 operating instructions Troubleshooting