Troubleshooting Cont’d | Quadra-Fire CB1200I, CB1200MI-MBK specification

CB1200-I Pellet Insert

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Troubleshooting (Cont’d)

Symptom	Possible Cause	Corrective Action
Convection blower fails to	No call light.	Defective control box.
start.	#1 snap disc defective.	Replace snap disc.
	#1 snap disc defective.	Replace snap disc.
	Blower not plugged in.	Check that blower is plugged into wire har-
		ness.
	Blower is defective.	Replace blower.
	Control box is defective.	Replace control box.
Exhaust blower fails to	Blower not plugged in.	Check that blower is plugged into wire har-
start or does not shut off.		ness.
	Blower is clogged with ash.	Clean exhaust system.
	Blower is defective.	Replace blower.
	Control box is defective.	Replace control box.
Large, lazy flame, orange	Dirty appliance.	Clean appliance, including firepot, heat
color. Black ash on glass.	Poor fuel quality, high ash content.	exchangers and venting system. Remove
		stainless steel baffle from firebox to clean
		ash from on top of baffle. Clean behind rear
		brick panels. Change fuel brand to pre-
	Firepot clean-out plate not completely	mium.
	Firepot clean-out plate not completely
	closed.	Check that firepot clean-out plate is fully
		closed.
	Excessive amount of fuel.	Reduce feed rate using feed rate adjustment
		control rod located inside hopper.
Nuisance shutdowns.	Low flame.	Increase feed by opening feed rate adjust-
		ment control rod located inside hopper.
	Sawdust buildup in hopper.	Clean hopper, see page 34.
	Feed motor is reversing.	Check for good connections between feed
		motor and wire harness.
	Defective thermocouple.	Replace thermocouple.
	Defective control box.	Replace control box.
	Firepot more than 1/2 full	See page 37 for detailed instructions for
		“High Ash Fuel Content Maintenance”.
Appliance calls for heat.	Thermocouple is defective or not properly	Check connections on thermocouple or
Call light illuminates.	plugged in.	replace if defective.
Exhaust blower starts.		A flashing yellow light on the control box
No feed or igniter.		indicates a problem with the thermocouple.
	Defective control box	Replace control box.

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7014-188B

February 3, 2010

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Quadra-Fire CB1200I, CB1200MI-MBK owner manual Troubleshooting Cont’d

Contents

CB1200MI-MBK Hot glass will cause burns CB1200-I Pellet Insert Welcome to the Quadra-Fire Family Table of Contents Appliance Certification BTU & Efficiency Specifications Glass SpecificationsListing and Code Approvals Mobile Home Approved Design, Installation & Location Consider- ations Appliance Location CB1200-I Pellet Insert Locating Your Appliance & Chimney Negative PressureThermostat Location Draft Inspect Appliance & Components and Pre-Use Check List CB1200-I Pellet Insert Fire SafetyTools And Supplies Needed 3Dimensions and Clearances Appliance Dimensions Inch 0mm Clearance to Exposed Section and Face Trim Rear Shroud Kit is Required for Built-In InstallationShown with Rear Vent and Optional Outside Air Zero Clearance Installations Non-Zero Clearance InstallationsFloor Protection Inches Millimeters Thermal Conductivity k value Thermal Resistance R valueConverting k to R Converting R to k Altering the Factory-Built Fireplace S629M, Standard for 650oC FACTORY-BUILT Chimneys Venting Termination Requirements Vent InformationChimney and Exhaust Connection Example of 3 Elbow-Rear Vent Termination Calculation Pipe Selection ChartCB1200-I Pellet Insert Equivalent Feet of Pipe Venting Systems Full Reline With Outside Air Horizontal CB1200-I Pellet Insert Full Reline With Outside Air Vertical Mobile Home Rear Shroud Installation 7Appliance Set-Up Rear Vent Installation Preparation Installing Rear ShroudFor Top Vent Installation Attaching Shroud to Hopper Body Adjustable Hopper Options Grille InstallationTo adjust hopper CB1200-I Pellet Insert Outside Air Kit Instructions Adjustable Hearth Support Size 9D x 45W, 2 to 10 Height Adjustment CB1200-I Pellet Insert Panel and Trim Set CB1200-I Pellet Insert Panel and Trim Set Cont’d Completed View CB1200-I Pellet Insert Optional Brick Set Installation Brick Clip Installation Thermostat Installation Top Log, LeftRight Front Log 8Operating Instructions Fuel Size, Material and StorageWood Pellets Shelled Field Corn Cont’d Shelled Field Corn CB1200-I Pellet Insert General Operating Information Before Your First FireStarting Your First Fire Thermostat Calls For Heat Ignition Cycles CB1200-I Pellet Insert Fire CharacteristicsFeed Rate Adjustment Instructions CB1200-I Pellet Insert Frequently Asked Questions Issues Solutions Troubleshooting Symptom Troubleshooting Cont’d Symptom Possible Cause Corrective Action Troubleshooting Cont’d 10Proper Shutdown Procedure Quick Reference Maintenance ChartMaintaining & Servicing Your Appliance Types of Fuel Cleaning Firepot with Cleaning Rod & Firepot Clean-Out Tool Cleaning Ash PanCleaning the Hopper See Disposal of Ashes Frequency As needed Cleaning Heat Exchanger Chambers & Drop Tube Cleaning Beneath Heat ExchangerCleaning Exhaust Path Cleaning the Glass Preparing Firebox for Non-Burn Season Frequency Yearly Cleaning Exhaust Blower Requires No LubricationDoor Gasket Inspection CB1200-I Pellet Insert High Ash Fuel Content Maintenance Immediate Attention and Cleaning is Required Before removing the side frame. Use a pow Ered Phillips head screw driver to remove Screws Igniter Replacement Baffle Removal Component Function Reference MaterialsCB 200-I Pellet Insert Vacuum Switch Wiring Harness See .1 belowThermostat Snap Disc #1 Convection Blower 125F CB1200-I Pellet Insert Component Locations Control Box CB1200-I Pellet Insert Exploded Drawing CB1200-I Pellet Insert Service Parts and Accessories Important this is Dated Information HOW to Order Stocked At Depot Description Comments Part Number DR-CB12-NL-B Stocked Description Comments Part Number CB1200-I Pellet Insert Fasteners Stocked at Depot CB1200-I Pellet Insert Service And Maintenance Log Date of Service Performed By Description of Service CB1200-I Pellet Insert Warranty Policy CB1200-I Pellet Insert Contact Information