Messages
The following messages or service numbers appear on the television or unit’s display when something unusual is detected during startup and use.
On the television |
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Authorisation Error. | ≥[DivX] You are trying to play the DivX VOD content that was purchased with a different | 20 | |
This unit is not authorised to | registration code. You cannot play the content on this unit. |
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play this title. |
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Cannot play. | ≥You inserted an incompatible disc. | 42 – 45 | |
Cannot play on this unit. | ≥You tried to play a | 42 – 45 | |
No disc is inserted. | ≥The disc may be upside down. | — | |
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Rental Expired. | ≥[DivX] The DivX VOD content has zero remaining plays. You cannot play it. | 20 | |
$ This operation is not | ≥Some operations are unsupported by the unit. For example; | — | |
available. | – |
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$ This operation is | ≥Depending on the disc, you may not be able to perform search or skip when film | — | |
prohibited by this disc. | previews and warning screens are being played back. |
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Cannot connect. | ≥When a hub is used but its Link lamp does not light up, check the cable connection, | 11 | |
Please check the connection | LAN terminal connection, cable itself (a cross cable may be used by mistake), etc. |
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of the LAN cable. |
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IP address is not set. | ≥The “IP Address” in “IP Address / DNS Settings” is | 31 | |
| Address”, “Subnet Mask”, and “Gateway Address“. (Select the automatic address |
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| acquisition if necessary.) |
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Cannot obtain IP address. | ≥If you use a hub, then check the connection between the hub and the router. | 11 | |
Please check the connection | – Use the UPLINK port of the hub to connect to a router. |
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or setting of the router. | – Check whether or not the hub’s Link lamp lights up. If it does not light up, then check |
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| the cable connection, LAN terminal connection, cable itself (a cross cable may be |
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| used by mistake), etc. | 11 | |
| ≥If the above conditions are OK, then the router may not operate in DHCP mode. Check | ||
| the router settings and operation. You may reset the router to restore it to normal. |
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This IP address is already in | ≥This unit’s IP address is used by another device. Check the IP addresses of this unit, | — | |
use. | personal computers, and routers, etc. If necessary, reconfigure them to avoid IP |
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Please check the setting. | addresses from being duplicated. |
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Connection test could not be | ≥Turn the unit off. Remove the AC mains lead and reconnect it and try again. If the | — | |
conducted. | same symptom persists, then consult your dealer. |
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IP address is not set correctly. |
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Connection test was | ≥If you use a hub, then check the connection between the hub and the router. | 11 | |
unsuccessful. No reply from | – Use the UPLINK port of the hub to connect to a router. |
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Gateway. Please check the | – If the hub’s Link lamp does not light up, then check the cable connection, LAN |
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connection or setting of the | terminal connection, cable itself (a cross cable may be used by mistake), etc. | 31 | |
≥Check the “IP Address”, “Subnet Mask”, and “Gateway Address” in the “IP Address / | |||
router. | |||
DNS Settings”. |
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| 31 | ||
| ≥If the MAC address information is required, then press [SETUP] to display the | ||
| “Network Settings” menu. |
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Network connection was | ≥When you set | 35 | |
rejected. | not have a content owner certificate, the Internet access of the content is not allowed. |
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Please confirm Setup | If you allow the content to connect to Internet, set |
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“Permit”. |
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Could not check for latest | ≥The firmware download server is currently unavailable. Please try again later. | — | |
firmware version. |
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Please try again later. |
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High Clarity Sound is effective. | ≥“High Clarity Sound” in setup menu is set to “Enable”, and “High Clarity Sound” in | 34, 36 | |
Analog video output is turned off |
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when playback starts. |
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No Video | ≥Depending on the connected iPod, video menu may not be available on the TV. Select | 29 | |
| the iPod menu (iPod LCD) mode and operate video playback from your iPod menu. |
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Reference
RQT9464
50
On the unit’s display
F99 | ≥The unit fails to operate properly. Press [Í/I] on the main unit to switch the unit to | — | ||
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| standby for 3 seconds. Now press [Í/I] on the main unit again to turn the unit on. |
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HDMI ONLY | ≥Some | — | ||
NET | ≥Displays while VIERA CAST is starting up. | 30 | ||
No PLAY | ≥There is a viewing restriction on a | 35 | ||
No READ | ≥The media is dirty or badly scratched. The unit cannot play. | 3 | ||
PLEASE WAIT | ≥The unit is carrying out internal process.This is not a malfunction. You cannot operate | — | ||
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| the unit while “PLEASE WAIT” is displayed. | 27 | |
| ≥When connected to TV (VIERA) with HDAVI Control 4, and power supply is turned off | |||
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| by the “Intelligent Auto Standby” function on the TV side. |
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REMOVE | ≥The USB device is drawing too much power. Remove the USB device. | 16 | ||
SET | ≥The remote control and main unit are using different codes. Change the code on the | 49 | ||
(“ ” stands for a number.) |
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| remote control. |
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| Press and hold [OK] and the indicated number button at the same |
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| time for more than 5 seconds. |
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UNFORMAT | ≥You inserted an unformatted | — | ||
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