WARRANTY INFORMATION

PANASONIC

Digital Satellite Systems

Service Directory

Operation Assistance • Diagnostic Assistance • Warranty Service

Call Panasonic on our toll-free telephone number when you need assistance with installation, hook-up, operational or service information.To expedite your technical support call, please have your model, serial number, and date of purchase available:

1-888-PANA-DSS

(1-888-7161-377)

8:00 a.m. - 10:00 p.m. Monday - Friday, Eastern StandardTime

10:00 a.m. - 10:00 p.m. Saturday and Sunday, Eastern Standard Time

In the event that our technical representatives are unable to quickly resolve your problem over the telephone, Panasonic can provide a replacement receiver via a common carrier service. For complete details please

read the Digital Satellite System Replacement Program.

Accessories Purchase

Contact your local Panasonic dealer or dial toll free:

1-800-332-5368 (Consumer Orders Only)

6:00 a.m. - 6:00 p.m. Monday - Friday, Pacific StandardTime

6:00 a.m. - 10:30 a.m. Saturday, Pacific Standard Time

(Visa, Mastercard, Discover Card, Check, or Money Order)

Parts Distribution Locations

To locate a parts distributor in your area (within the USA), dial toll free:

1-800-545-2672

24 hours a day, 7 days a week

Regional Customer Care Departments

EAST (PCE)

2221 Cabot Blvd. West

Suite A

Langhorne PA 19047

Phone (215) 741-0676

Fax (215) 750-6492

COVERS:

CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC, WV

EAST (PCE)

1225 Northbrook Parkway

Suite 2-390

Suwanee GA 30174

Phone (770) 338-6860

Fax (770) 338-6548

COVERS:

AL, FL, GA, MS, NC, SC, TN

CENTRAL (PCC)

1703 North Randall Road

Elgin IL 60123

Phone (847) 468-5530

Fax (847) 468-5528

COVERS:

AR, IL, IN, IA, KS, KY, LA, MI, MN, MO, NE, ND, OK, SD, TX, WI, OH

WEST (PCW)

6550 Katella Avenue

Cypress CA 90630

Phone (714) 373-7440

Fax (714) 373-7447

COVERS:

AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT, WA, WY

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Panasonic TU-IRD20 manual Accessories Purchase, Parts Distribution Locations, Regional Customer Care Departments