Panasonic WV-SF539, WV-SW558E, WV-SW559PJ, WV-SW559E, WV-SP509E, WV-SP508E 152 149 150 173 176 189

Models: WV-SF539 WV-SF549 WV-SP508E WV-SW559E WV-SF548 WV-SF539E WV-SP509E WV-SW559 WV-SP509 WV-SW559PJ WV-SW558E WV-SF548E WV-SW558 WV-SF538 WV-SP508 WV-SF549E WV-SF538E

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23 Troubleshooting

Symptom

Cannot access the camera via the URL of the “Viewnetcam.com” service.

Authentication window is displayed repeatedly.

It takes time to display the screen.

Cause/solution

Is the setting of port forwarding configured for the router?

To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function. Refer to the manuals provided with the router for further information.

Is UPnP function of the router disabled?

Refer to the manuals provided with the router in use to enable the UPnP function.

Is packet filtering set for the router to forbid the access via the Internet?

Configure the settings of the router in use to enable the access via the Internet. Refer to the manuals provided with the router for further information about the settings.

Are you accessing the camera using the local address (the IP address used in a local network)? When accessing the camera, use the global address (or the URL registered in the DDNS service) and the port number of the camera as the IP address to be used in the Internet.

Is the global address of camera (or router) notified to the “Viewnetcam.com” service server?

Log into the “My Account” page of “Viewnetcam.com” website (http://www.viewnetcam.com/) to check the information of the registered camera. If the global address is not displayed for the IP address, access the camera, and register the user information for the “Viewnetcam.com” service on the [DDNS] tab on the “Network” page of the setup menu. In addition, check the “Status” of “Viewnetcam.com” (on the [Status] tab) and the system log (on the [System log] tab) of the “Maintenance” page of the setup menu.

Is the user name and password changed? While accessing the camera, when changing the user name and password of another user logging into the camera on another web browser, the authentication window will be displayed each time the screen is changed or refreshed.

Have you changed the [Authentication] setting? When the [Authentication] setting has been changed, close the web browser, and then access the camera again.

Are you accessing the camera in the HTTPS mode? In this mode, the refresh interval becomes slower due to decode procession.

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Operating Instructions

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Panasonic WV-SF539, WV-SW558E, WV-SW559PJ, WV-SW559E, WV-SP509E, WV-SP508E, WV-SF549E, WV-SF548E 152 149 150 173 176 189

WV-SF539, WV-SF549, WV-SP508E, WV-SW559E, WV-SF548 specifications

Panasonic has made significant strides in the surveillance camera industry with its WV-SF538E, WV-SF549E, WV-SP508, WV-SF538, and WV-SW558 models. These cameras cater to various security needs, offering cutting-edge technology and robust features that enhance surveillance capabilities across diverse environments.

The WV-SF538E and WV-SF549E are part of Panasonic's acclaimed i-PRO series, designed for superior image quality and reliability. Both models boast a 1080p Full HD resolution, ensuring clear and detailed imagery even in challenging lighting conditions. With their advanced Intelligent Auto technology, these cameras automatically adjust settings such as focus, exposure, and white balance, optimizing the video feed in real-time for enhanced visibility.

Another notable aspect of these models is their Wide Dynamic Range (WDR) feature, which enables the cameras to handle scenes with both bright and dark areas. This is particularly beneficial for environments with contrasting lighting conditions, such as entrances or parking lots. Additionally, they are equipped with a 20x optical zoom lens, allowing operators to zoom in on subjects without losing image quality, thereby providing flexibility in surveillance.

The WV-SP508, a PTZ camera, takes this flexibility a step further with its pan and tilt capabilities. This model is particularly well-suited for large areas, allowing operators to monitor extensive spaces with ease. Its high sensitivity in low light ensures that the camera delivers quality imaging even after sunset, maintaining security around the clock.

On the other hand, the WV-SF538 and WV-SW558 are compact dome cameras that combine aesthetics with performance. The WV-SW558 features a weather-resistant design, making it ideal for outdoor use. Both models offer enhanced security features like Motion Detection and Face Detection, aiding in proactive surveillance and incident detection.

All these models are integrated with advanced video analytics and can be easily connected to a network, allowing for remote monitoring and management. The cameras support various compression formats, including H.265, which enables efficient storage and bandwidth savings.

Overall, Panasonic's WV-SF538E, WV-SF549E, WV-SP508, WV-SF538, and WV-SW558 cameras present a formidable combination of performance, reliability, and advanced technology. These models are designed to meet the demanding needs of modern surveillance, providing users with high-quality images and proactive security solutions.