23 Troubleshooting

Symptom

Images cannot be saved on the SD memory card.

Failed to write/read data on the SD memory card.

SW559 SP509 SF549

SF539

Cause/solution

Is the SD memory card inserted correctly?

Check if the SD memory card is inserted correctly.

Is the SD memory card formatted? Format the SD memory card.

Isn’t the write protect switch set to “LOCK”? When the write protect switch is set to “LOCK”, available size/total size indication of the SD memory card to be displayed on “Remaining capacity” of the [SD memory card] tab will be “********KB/

********KB”.

Reference pages

Installation Guide

63

-

Is “--------KB/--------KB” displayed on “Remaining capacity” of the [SD memory card] tab?

Format the SD memory card.

Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol” is used?

Format the SD memory card.

Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card. When frequently overwritten, it may be at the end of product life. It is recommended to replace the SD memory card.

63

63

124

125

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Cannot transmit audio to the camera.

SW559 SP509 SF549

SF539

Audio is not output from other products such as a network disk recorder or PC software package.

SW559 SP509 SF549

SF539

The alarm occurrence indication button, the [AUX] buttons and the SD recording status indicator* on the “Live” page do not display the current status in real time.

* SW559 SP509 SF549 SF539

Are the microphone and the speaker connected correctly and firmly?

Confirm that they are connected correctly and firmly.

Is the viewer software installed on the PC? Confirm that the viewer software “Network Camera View 4S” is installed.

Some of the products such as a network disk recorder or PC software package may not support “G.711”. Set the audio encoding format of the products to “G.726 (32 kbps).”

Is the viewer software installed on the PC? Confirm that the viewer software “Network Camera View 4S” is installed.

Is “Real time” selected for “Alarm status update mode”?

Installation Guide

3

109

3

52

Operating Instructions

207

Page 207
Image 207
Panasonic WV-SW559PJ, WV-SW558E, WV-SW559E, WV-SP509E, WV-SP508E, WV-SF549E, WV-SF548E, WV-SF539E Operating Instructions 207

WV-SF539, WV-SF549, WV-SP508E, WV-SW559E, WV-SF548 specifications

Panasonic has made significant strides in the surveillance camera industry with its WV-SF538E, WV-SF549E, WV-SP508, WV-SF538, and WV-SW558 models. These cameras cater to various security needs, offering cutting-edge technology and robust features that enhance surveillance capabilities across diverse environments.

The WV-SF538E and WV-SF549E are part of Panasonic's acclaimed i-PRO series, designed for superior image quality and reliability. Both models boast a 1080p Full HD resolution, ensuring clear and detailed imagery even in challenging lighting conditions. With their advanced Intelligent Auto technology, these cameras automatically adjust settings such as focus, exposure, and white balance, optimizing the video feed in real-time for enhanced visibility.

Another notable aspect of these models is their Wide Dynamic Range (WDR) feature, which enables the cameras to handle scenes with both bright and dark areas. This is particularly beneficial for environments with contrasting lighting conditions, such as entrances or parking lots. Additionally, they are equipped with a 20x optical zoom lens, allowing operators to zoom in on subjects without losing image quality, thereby providing flexibility in surveillance.

The WV-SP508, a PTZ camera, takes this flexibility a step further with its pan and tilt capabilities. This model is particularly well-suited for large areas, allowing operators to monitor extensive spaces with ease. Its high sensitivity in low light ensures that the camera delivers quality imaging even after sunset, maintaining security around the clock.

On the other hand, the WV-SF538 and WV-SW558 are compact dome cameras that combine aesthetics with performance. The WV-SW558 features a weather-resistant design, making it ideal for outdoor use. Both models offer enhanced security features like Motion Detection and Face Detection, aiding in proactive surveillance and incident detection.

All these models are integrated with advanced video analytics and can be easily connected to a network, allowing for remote monitoring and management. The cameras support various compression formats, including H.265, which enables efficient storage and bandwidth savings.

Overall, Panasonic's WV-SF538E, WV-SF549E, WV-SP508, WV-SF538, and WV-SW558 cameras present a formidable combination of performance, reliability, and advanced technology. These models are designed to meet the demanding needs of modern surveillance, providing users with high-quality images and proactive security solutions.