Symptom | Cause/solution | Reference | |
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| • UPnPTM error has occurred since the power is not supplied to the |
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| router. | − | |
| Turn on the power of the router. Wait until the connections are | ||
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| established. |
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Live indicator keeps on | • An error has occurred during the port update by the UPnP func- | Operating | |
tion. | |||
blinking orange approx. in 2 | Instructions | ||
If the router in use does not support the UPnP function, perform | |||
seconds intervals. | (included in | ||
the port forwarding setting for the router. In addition, deactivate the | |||
| the | ||
| setting of auto port forwarding for the camera. | ||
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| • UPnP function of the router is disabled. |
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| Refer to the operating instructions of the router to enable the | − | |
| UPnP function. |
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| • Is “Off” selected for “Link/Access LED” on the “Basic” page? | Operating | |
| Instructions | ||
Live indicator never lights up. | Select “On” or “On(Access)” for the indicator setting. | ||
(included in | |||
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| the | |
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| • The camera may be out of order. |
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Live indicator keeps on | Contact your dealer. |
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• Refer to the readme file on the provided | − | ||
blinking red. | |||
mation after checking the displayed contents of the “Maintenance” |
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| page - the [Status] tab - “Self check” of the setup menu. |
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| • Isn’t the write protect switch of the inserted SD memory card set |
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| to “LOCK”? |
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| Unlock the write protect switch of the SD memory card. |
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| • Hasn't the inserted SD memory card been formatted on a PC? | Operating | |
| Use an SD memory card formatted on the camera. | ||
| Instructions | ||
Live indicator lights red. | Or install the software to format the SD memory card on the PC. | ||
(included in | |||
| Refer to our website | ||
| the | ||
| (http://security.panasonic.com/pss/security/support/info.html) | ||
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| for further information about the supported software. |
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| • Isn't the inserted SD memory card faulty? |
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| Replace the card with a normal one. |
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| • Check the following. |
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| • Grounding of the camera, a switching hub or peripheral devices |
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| are not done. |
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| • The camera is used near an electrical power line. |
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Audio input contains noise. | • The camera is used near a device which produces strong mag- | 13 | |
netic field or radio waves (such as near a TV/radio antenna, a | |||
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| motor of an air conditioning system, a transformer, etc.) |
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| When audio input still contains noise even after checking the |
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| above possibilities, use a powered microphone or connect audio |
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| output with low output impedance. |
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The power cable insulation is |
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damaged. | The power cable and connectors are worn out. |
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The power cable, plug and |
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This may result in electric shock or a fire. |
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connectors get hot during | – | ||
Unplug the power cable from the AC outlet immediately, and refer | |||
use. |
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to qualified service personnel. |
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The power cable gets hot |
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when bent or stretched. |
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