PANDUIT® DPoE™ Power Patch Panel User’s Guide

Issue 2.2

 

Part Number: PN378A

Table 7: Basic Troubleshooting Guide

Problem

 

Possible Causes and Solutions

The panel status LED does not light when power

1.

The power supply fuse may be blown. Check

is applied to the unit.

 

the fuse on the DPoE™ Power Patch Panel

 

 

power supply.

 

2.

The power connection may be bad. Check the

 

 

physical connection and make sure the voltage

 

 

polarity is proper.

 

3.

No power is available at the panel. Make sure

 

 

the power supply is plugged in and operational.

 

4.

The keyed power connector is not seated

 

 

properly. Reseat the power connector.

The patch panel status LED is flashing green but

1.

The device is not connected properly to the

no power is being applied to the connected

 

DPoE™ Power Patch Panel. Make sure that

powered device(s). The port status LED over the

 

the cable to the connected devices is properly

port(s) where power should be provided is off.

 

terminated on the panel for the type of power

 

 

needed (IEEE 802.3af-2003 or Alternate PoE)1.

 

2.

The cable is not punched down securely. Re-

 

 

punch the 110 connections.

 

3.

The attached power device is not 802.3af-2003

 

 

compliant or legacy Cisco compliant. Make

 

 

sure that the attached device meets either of

 

 

these standards. Also try to connect the device

 

 

to another port to see if it powers on.

 

4.

The port Administration Control setting is set to

 

 

OFF in the EM. The Element Manager must be

 

 

used to set the port Administration Control to

 

 

ON. (See page 38, Edit Port Information, for

 

 

more information.)

 

 

 

The panel status LED stays solid red after power

1.

The power supply voltage is either less than 46

is connected and over 20 seconds has elapsed.

 

volts or greater than 57 volts. The panel should

 

 

be immediately disconnected from power and

 

 

the input power should be corrected.

The DPoE™ Power Patch Panel is providing

1.

The switch is not properly connected to the RJ-

power to the end device, but there is no data

 

45 jacks on the front of the panel or the switch.

connection (i.e., the Ethernet connection is not

 

Check for proper connections and establish the

working).

 

connections or reseat these if required.

 

2.

The switch port may not be active. Check with

 

 

the local IT person to see if this is the case and

 

 

correct it.

 

3.

The data pairs (1,2 and 3,6) are not properly

 

 

terminated on the rear of the DPoE™ Power

 

 

Patch Panel. Re-punch the port(s) and test the

 

 

connection again.

1If a port is wired as Alternate POE, both IEEE 802.3af-2003 Powered Devices as well as legacy Cisco Powered Devices will be detected and get powered up. If a port is wired as POE, only the IEEE 802.3af- 2003 Powered Devices will be detected and get powered up.

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Panduit DPOE12U1X, DPOE24U1X, DPOE24S1XY manual Basic Troubleshooting Guide, ON. See page 38, Edit Port Information, for

DPOE12U1X, DPOE24S1X, DPOE24U1XY, DPOE12U1XY, DPOE24S1XY specifications

Panduit, a leading provider of infrastructure solutions, has introduced a range of innovative products to support the evolving needs of networking and telecommunications. Among these are the DPOE12U1XY, DPOE24S1X, DPOE24U1XY, DPOE12U1X, and DPOE24S1XY, designed to enhance performance and reliability in various applications.

The DPOE12U1XY is a high-density patch panel that offers 12 ports in a 1U form factor. Its compact design makes it ideal for environments where space is at a premium. It supports a range of cabling types, including Cat 6A and Cat 6, while also accommodating various connector styles. This flexibility ensures that users can adapt to different networking requirements without compromising on performance.

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