Contacting Patton for assistance | Patton electronic 4630 Series

Chapter 5 Contacting Patton for assistance
Chapter contents
Introduction	34
Contact information	34
Patton support headquarters in the USA	34
Alternate Patton support for Europe, Middle East, and Africa (EMEA)	34
Warranty Service and Returned Merchandise Authorizations (RMAs)	34
Warranty coverage	34
Out-of-warranty service	35
Returns for credit	35
Return for credit policy	35
RMA numbers	35
Shipping instructions	35

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Patton electronic 4630 Series manual Contacting Patton for assistance, Chapter contents

Contents

SmartNode 4630 Series Mailsupport@patton.com Summary Table of Contents Table of Contents Contacting Patton for assistance Cabling List of Figures List of Tables Audience About this guideStructure Safety when working with electricity Precautions General observations Typographical conventions used in this documentGeneral conventions Node General information Chapter contents SmartNode SmartNode 4630 overview BRI 0/0 SmartNode 4630 rear panel BRI 0/1 60 Hz ResetBRI 0/2 BRI 0/3 SmartNode 4630 front panel PowerRun BRI Link/Sig VoIP LinkEthernet Link Ethernet 100M Applications overview Application-Edge intelligence of enterprise communication Introduction How it works Application-Multi-service Isdn Internet telephony IAD Applications overview SmartNode installation Network Diagram Planning the installationSite log Network information Installing the gateway router Connecting the 10/100Base-T Ethernet LAN and WAN cables Connecting the power supply Initial conﬁguration Connecting the SmartNode to your laptop PC Connecting the SmartNode to your laptop PC Login Factory-default IP settingsConﬁguring the desired IP address Changing the WAN IP address Connecting the SmartNode to the network Connecting the SmartNode to the network Loading the conﬁguration optional Start Bootloader BootloaderStart-up with factory conﬁguration Load a new application image SmartWare via Tftp Optional RedBoot load -r -v -h host -b Load a new application image SmartWare via the serial link RedBoot load -r -v -mXmodem ymodem -b Additional information Contacting Patton for assistance Contact information Warranty coveragePatton support headquarters in the USA RMA numbers Out-of-warranty service Appendix a Compliance information Compliance SafetyRadio and TV Interference CE Declaration of Conformity Isdn compliance Appendix B Speciﬁcations Voice connectivity Voice processing signalling dependentData connectivity Fax and modem support Voice signallingVoice routing-session router Management IP servicesSystem Physical SmartNode Model SysObjectID Identiﬁcation of the SmartNode devices via Snmp Appendix C Cabling Console Connecting a serial terminal Ethernet Typical Ethernet straight-through cable diagram Isdn BRI Appendix D Port pin-outs Isdn BRI 0/0 NT/Net or TE/User port Console port Isdn BRI 0/1 . /3 TE/Usr or NT/Net Appendix E SmartNode 4630 factory conﬁguration Introduction Appendix F End user license agreement End User License Agreement Other licenses Termination