9400 Series Operator's Handbook
Adjusting the Supply Sensor
Each format design calls for a specific supply size. If you load supplies that are a different length than the format calls for, you'll see an error message when you try to print a batch. To correct the problem,
∙Load the correct supply size.
∙Press E to clear the error message.
If you have the correct supply size loaded and you still get the error message, the supply is not being fed at the correct length. When this happens, you'll have to adjust the supply sensor.
The supply sensor in the printer controls how much supply feeds between tags or labels. The supply sensor reads black marks or feed apertures. To read black marks or apertures, the sensor must be aligned with the black mark or aperture on the tag. Otherwise, you'll see an error message when you try to print a batch.
The sensor adjustment knob moves the sensor in and out. You can move the black indicator to show the sensor's position on the supplies. When the pointer is above the aperture or black mark on the supply, the supply sensor is aligned correctly.
When moving the sensor:
∙Turn the sensor adjustment knob clockwise to move the sensor away from the inside edge of the supply.
∙Turn the sensor adjustment knob counterclockwise to move the sensor toward the inside edge of the supply.
Gently pull the black indicator toward you as you turn the sensor adjustment knob to accurately position the pin.
