6. Remove the jammed supply.
CAUTION
Do Not use sharp or pointed objects to
remove supply, or damage to the printhead
may occur.
7. Reload the supply. See Chapter 3, "Loading Supplies."
8. Close the supply door by lifting the supply door slightly and pulling the bottom of the supply door support forward towards the front of the printer. Close the supply door slowly and make sure it latches securely.
If you do not latch the supply door completely, poor print quality may result.
9. Press the FEED button to clear the error. The indicator light should be GREEN.
C l e a n i n g t h e P r i n t h e a d
Clean the printhead whenever you notice a decline in print quality, or after using three rolls of supply.
You must turn off the printer’s power before you clean the printhead. If you need to clean the printhead during a print job, you may lose your data when you turn off the printer.
1. Turn off the printer. Press the switch on the back of the printer to the OFF position (O).
2. Press the release levers towards the front of the printer to release the supply door.