Problem | Action | |
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Printing is faded or | Make sure the supplies and ribbon | |
poor quality. | are loaded correctly. See Chapter | |
| 2, “Loading Ribbon,” and Chapter 3, | |
| “Loading Supplies” for more | |
| information. | |
| Clean the printhead. See "Cleaning | |
| the Printhead" in Chapter 5 for | |
| more information. | |
| Check the supplies and ribbon for | |
| damage or defects. Reload | |
| supplies or ribbon if necessary. | |
| Ribbon and supply are not | |
| compatible. For thermal direct | |
| supplies, do not load a ribbon. | |
| Adjust the print speed/darkness | |
| (contrast). Refer to the Packet | |
| Reference Manual, for more | |
| information. | |
Supply exits | Supply might be caught in the | |
partially out of the | printer. See "Clearing Supply Jams" | |
printer or skips. | in Chapter 5 for more information. | |
| Make sure the supplies and ribbon | |
| are loaded correctly. See Chapter | |
| 2, “Loading Ribbon,” and Chapter 3, | |
| “Loading Supplies” for more | |
| information. | |
| For thermal transfer printing, make | |
| sure thermal transfer (requires a | |
| ribbon) supply is loaded. For | |
| thermal direct printing, make sure | |
| thermal direct (does not require a | |
| ribbon) supply is loaded. |
|
Ribbon is installed | See “Calibrating the Supply” to | |
but is not | calibrate the ribbon sensor. | |
advancing when |
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printing. |
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| Troubleshooting |