Problem

Action

 

 

 

Printing is faded or

Make sure the supplies and ribbon

poor quality.

are loaded correctly. See Chapter

 

2, “Loading Ribbon,” and Chapter 3,

 

“Loading Supplies” for more

 

information.

 

Clean the printhead. See "Cleaning

 

the Printhead" in Chapter 5 for

 

more information.

 

Check the supplies and ribbon for

 

damage or defects. Reload

 

supplies or ribbon if necessary.

 

Ribbon and supply are not

 

compatible. For thermal direct

 

supplies, do not load a ribbon.

 

Adjust the print speed/darkness

 

(contrast). Refer to the Packet

 

Reference Manual, for more

 

information.

Supply exits

Supply might be caught in the

partially out of the

printer. See "Clearing Supply Jams"

printer or skips.

in Chapter 5 for more information.

 

Make sure the supplies and ribbon

 

are loaded correctly. See Chapter

 

2, “Loading Ribbon,” and Chapter 3,

 

“Loading Supplies” for more

 

information.

 

For thermal transfer printing, make

 

sure thermal transfer (requires a

 

ribbon) supply is loaded. For

 

thermal direct printing, make sure

 

thermal direct (does not require a

 

ribbon) supply is loaded.

 

Ribbon is installed

See “Calibrating the Supply” to

but is not

calibrate the ribbon sensor.

advancing when

 

 

printing.

 

 

 

Troubleshooting 6-3