T R O U B L E S H O O T I N G

 

6

This chapter includes information on

possible printing problems and solutions

printing test labels

calibrating the supply and the ribbon.

P r i n t i n g P r o b l e m s a n d S o l u t i o n s

Problem

Action

 

 

Indicator light is off

Check the power connections

when the printer is

from the power supply to the

turned on.

printer and the AC outlet. See

 

"Connecting the Power Supply"

 

in Chapter 1 for more

 

information.

Indicator light is

Check the cable connections

GREEN, but the

from the host to the printer.

printer does not print.

"Connecting the Communication

 

Cable" in Chapter 1 for more

 

information.

 

Make sure the ribbon and supply

 

are loaded correctly. See

 

Chapter 2, “Loading A Ribbon,”

 

and Chapter 3, “Loading

 

Supplies,” for more information.

 

Clean the printhead. See

 

"Cleaning the Printhead" in

 

Chapter 5 for more information.

 

Make sure the supply door is

 

closed completely.

Troubleshooting 6-1