Philips 9FF2 user manual Frequently asked questions

6.3 Frequently asked questions

1)Q: Is the LCD screen touch-enabled?

A:The LCD screen is not touch-enabled. Use the buttons on the back to control Digital Photo Frame.

2)Q: Can I switch between different slideshows photos by using different memory cards?

A:Yes. When a memory card is connected to the Digital Photo Frame, it’ll slideshow photos stored on that specific card.

3)Q: How can I quick-charge my Photo Frame?

A:Charge it with the system in OFF status. Photo Frame will be > 85% charged in 2 hours when system is OFF and in 5 hours when system is ON.

4)Q: Will the LCD screen be damaged if I keep showing the same photo for a long time?

A:No. Digital Photo Frame can display the same photo continuously for 1,000 hours without any damage to the LCD screen.

5)Q: Can I use Digital Photo Frame to delete photos on memory card?

A:Yes, it supports operations to delete photos on external devices such as a memory cards.

6)Q: Can I print photos from Digital Photo Frame?

A:No, it does not support direct photo printing.

7)Q: After copying photos, how can I check if the photos are already stored inside?

A:The photos are copied after the screen confirms with "photo copied" message.

8)Q: How does Digital Photo Frame show high-resolution 4:3 digital photos on its 3:2 screen?

A:To ensure high picture integrity, Digital Photo Frame shrinks the photos at original aspect ratio and trims excessive portions before displaying these photos.

9)Q: Can I use Digital Photo Frame during its Auto-off periods?

A:Yes. Press any control button to bring the system back to ON status.

10)Q: Can I increase the memory size to store more pictures on my DPD?

A:No. The internal memory of DPD is fixed and cannot be expanded. However, you

could switch between different photos by using different memory cards on DPD. Note: For example, if you insert a 250 MB memory card and use the Photo Frame to create album and copy photo you will be able to store more than 850 Photos.

11)Q: Why doesn't my Digital Photo Frame show some of my photos?

A:Digital cameras take photos and store them in JPEG format according to camera industry standards. Digital Photo Frame is designed to show photos following the same industry standards. Some images, such as web images, scanned images, or photos in RAW format from professional cameras, are not stored according to camera industry standards and therefore cannot be correctly displayed on Digital Photo Frame. Use PC applications to convert such images into standard JPEG format for Digital Photo Frame.

12)My Digital Photo Frame is ON but the system does not respond anymore!

First make sure the system is properly powered. Then use a pin to trigger the Reset button located on the side of the power button on the back to restore the system.

13)Q: Why doesn't my Digital Photo Frame go into Auto-off status after I set it?

A:First, make sure you set Current Time, Auto-off at, and Auto-on at correctly. Digital Photo Frame will automatically turn off its display exactly at the Auto-off time. If the time has already passed for the day, it will start entering Auto-off status at the specified time from the next day.

14)Q: I'm trying to upload pictures from my PC directly to the Photo Frame using the USB connection, but I cannot get it working. What can I do?

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